Summary
Overview
Work History
Education
Skills
Shipping And Receiving
Skills And Experience
Customer Service
References
Certification
Timeline
Generic

STANLEY MBUGUA

Mississauga,ON

Summary

A Hardworking Warehouse/ Store Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Store /General Warehouse Associate

Seva food (Canada)
Mississauga, Ontario
02.2024 - Current
  • Assisted customers with product selection, pricing and availability.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Operated scanning equipment for price checks and stock replenishment.
  • Assisted with loading and unloading deliveries from vendors.
  • Demonstrated excellent customer service skills at all times.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Monitored temperature and humidity levels in the warehouse environment.
  • Checked expiry dates of foodstuffs following the FIFO consept.

Store /General Warehouse Associate

Qatar National Imports and Exports
Qatar
11.2014 - 02.2023
  • Loaded and offloaded products from the trucks to their respective storage areas.
  • Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
  • Accompanied the driver to the outlets to enhance a good display of our products.
  • Checked the expiry dates of the products using company application.
  • Negotiated with oulet managers concerning our fair share and secondary display areas.
  • Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
  • Ensured compliance with all applicable government regulations regarding safe handling of hazardous substances.

Painter

Self-employed
Naivasha
01.2008 - 01.2014
  • Prepared surfaces by washing, scraping, sanding and patching holes;.
  • Mixed paints to desired color and texture;.
  • Applied paint with brushes, rollers, spray guns or other equipment;.
  • Cleaned up job sites after completion of projects;.
  • Consulted with clients regarding colors and finishes;.
  • Estimated cost of materials needed for the project;.
  • Provided expert advice on best products to use for various jobs;.
  • Used ladders and scaffolds to reach high walls and ceilings;.
  • Repaired cracks in drywall prior to painting or wallpapering rooms;.

Security Guard

Ndume limited
Gilgil
01.2006 - 01.2008
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Investigated suspicious activity and reported findings to management.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Issued visitor badges and access cards to authorized personnel.

Site Manager

careful constructions ltd
Solai, Nakuru
02.2001 - 01.2005
  • Managed daily operations of the site, including staff and contractors.
  • Ensured compliance with safety protocols, regulations and standards.
  • Developed strategies to improve operational efficiency and reduce costs.
  • Monitored job progress to ensure quality standards were met.
  • Coordinated workflow between departments to maximize productivity.
  • Responded promptly to customer inquiries or complaints.
  • Maintained records of inventory, assets, personnel and other relevant data.

Education

Certificate in professional qualification in caregiving level 3 -

Imperial management consultancy Qatar Doha
01.2022

International Diploma in caregiving level 3 -

Infotec learning institute UK
01.2022

Certificate in Sales and marketing -

Icon Training Centre Qatar Doha
01.2020

Diploma in Sales and marketing -

International correspondence schools London
01.2010

Skills

  • Customer service
  • Pallet jack operation
  • Supervision
  • Safety skills
  • Logistics monitoring
  • Product display
  • Expiry checking
  • Effective Communication
  • Time management
  • Loading trucks

Shipping And Receiving

  • Received merchandise, sorted and placed on shelves for safe storage.
  • Assembled, packed and prepared products for shipping.
  • Placed and handled items based on their dimensions, size and weight.
  • Assisted on pressing claims for the return of damaged and expired items.

Skills And Experience

  • Planned and coordinated the implementation of the company planogram in all my outlets to achieve 50% increase in revenue in my first year.
  • Negotiated with outlet managers to secure strategic positions for secondary promotional pallet displays.
  • Enhanced the new company’s digital expiry checking concept through applications.
  • Monitored the logistics system to ensure on time delivery hence availability flow.
  • Displayed company products in an appeasing manner as well as checking the expiry dates and removing all damaged products from the selling area.

Customer Service

  • Displayed relations with retail customers through follow ups.
  • Liaised with the company managerial team to help solve customer complains.
  • Fixed bulky orders on time to make sure we had products availability hence good relations with my customers.
  • Ensured customer orders were processed in an accurate and timely manner

References

Available upon request.

Certification

  • A certificate in Health and safety given on 19/05/2024

Timeline

Store /General Warehouse Associate

Seva food (Canada)
02.2024 - Current

Store /General Warehouse Associate

Qatar National Imports and Exports
11.2014 - 02.2023

Painter

Self-employed
01.2008 - 01.2014

Security Guard

Ndume limited
01.2006 - 01.2008

Site Manager

careful constructions ltd
02.2001 - 01.2005

Certificate in professional qualification in caregiving level 3 -

Imperial management consultancy Qatar Doha

International Diploma in caregiving level 3 -

Infotec learning institute UK

Certificate in Sales and marketing -

Icon Training Centre Qatar Doha

Diploma in Sales and marketing -

International correspondence schools London

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