Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stanley Chao

Scarborough,Ontario

Summary

To obtain a position at RBC that will grow my interpersonal and customer service skills in the financial industry

Overview

18
18
years of professional experience

Work History

Partner

Optimum Paintball
10.2022 - Current
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships
  • Oversaw installations of booths across the city to promote our local paintball fields
  • Promoted three times within a span of 8 months to become a Partner by hitting sales targets
  • Set goals and achieved them: 40 sales in a week to become Lead Sales Rep; 180 sales in 6 weeks but achieved it in 3 weeks to become Senior Sales Rep

Hip Hop Dance Teacher

DanceLife X Center
02.2018 - 12.2022
  • Teaching students intricate dance choreography
  • Educating people on how to execute dance moves by explaining origins of dance moves and where they came from
  • Built trust with students to come back as regulars every week to get their dance knowledge
  • Organized group activities outside of class time, such as attending professional hip hop dance performances, fostering camaraderie among students and a deeper appreciation for the art form

Barista Trainer

Starbucks
01.2015 - 07.2016
  • Built rapport to maintain relationships so that customers become regulars
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems
  • Trained new team members with positive reinforcement and respectful, encouraging coaching

Sales Associate

Zumiez
01.2015 - 01.2016
  • Handled the sales floor and closing the store
  • Created a friendly environment with customers so that they feel comfortable trying on clothing
  • Worked as a team to make sure the store was running smoothly and that everything was well organized.

Crew Trainer

McDonald’s
01.2007 - 01.2014
  • Responsible for training new crew members
  • Monitored the crew to make sure they do their job the correct way
  • Positive role model for the regular crew members
  • Keeping customer service a priority for high customer satisfaction.

Lead

Kaman’s Art Shoppe
01.2006 - 01.2007
  • Trained and managed 100 staff in total in photography and sales
  • Managed revenue of $4000-6000 daily
  • Handled customer concerns in an efficient and friendly manner
  • Worked in a sales oriented environment
  • Promoted special product deals to customers.

Education

OSSD -

Albert Campbell C.I.
Toronto, ON
06.2010

Skills

  • Coachable, willing to learn, and determined to do any job to the best ability
  • Great interpersonal and strong communication skills to create long lasting rapport with clients
  • Works with a positive attitude and keeps quality in mind
  • Works well with others as well as alone
  • Able to adapt to different situations

Languages

English
Native or Bilingual

Timeline

Partner

Optimum Paintball
10.2022 - Current

Hip Hop Dance Teacher

DanceLife X Center
02.2018 - 12.2022

Barista Trainer

Starbucks
01.2015 - 07.2016

Sales Associate

Zumiez
01.2015 - 01.2016

Crew Trainer

McDonald’s
01.2007 - 01.2014

Lead

Kaman’s Art Shoppe
01.2006 - 01.2007

OSSD -

Albert Campbell C.I.

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Stanley Chao