Stanley Chao
Scarborough,Ontario
Summary
To obtain a position at RBC that will grow my interpersonal and customer service skills in the financial industry
Overview
18
18
years of professional experience
Work History
Partner
Optimum Paintball
Toronto, ON
10.2022 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships
- Oversaw installations of booths across the city to promote our local paintball fields
- Promoted three times within a span of 8 months to become a Partner by hitting sales targets
- Set goals and achieved them: 40 sales in a week to become Lead Sales Rep; 180 sales in 6 weeks but achieved it in 3 weeks to become Senior Sales Rep
Hip Hop Dance Teacher
DanceLife X Center
Toronto, ON
02.2018 - 12.2022
- Teaching students intricate dance choreography
- Educating people on how to execute dance moves by explaining origins of dance moves and where they came from
- Built trust with students to come back as regulars every week to get their dance knowledge
- Organized group activities outside of class time, such as attending professional hip hop dance performances, fostering camaraderie among students and a deeper appreciation for the art form
Barista Trainer
Starbucks
Toronto, ON
01.2015 - 07.2016
- Built rapport to maintain relationships so that customers become regulars
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Trained new team members with positive reinforcement and respectful, encouraging coaching
Sales Associate
Zumiez
01.2015 - 01.2016
- Handled the sales floor and closing the store
- Created a friendly environment with customers so that they feel comfortable trying on clothing
- Worked as a team to make sure the store was running smoothly and that everything was well organized.
Crew Trainer
McDonald’s
01.2007 - 01.2014
- Responsible for training new crew members
- Monitored the crew to make sure they do their job the correct way
- Positive role model for the regular crew members
- Keeping customer service a priority for high customer satisfaction.
Lead
Kaman’s Art Shoppe
01.2006 - 01.2007
- Trained and managed 100 staff in total in photography and sales
- Managed revenue of $4000-6000 daily
- Handled customer concerns in an efficient and friendly manner
- Worked in a sales oriented environment
- Promoted special product deals to customers.
Education
OSSD -
Albert Campbell C.I.
Toronto, ON06.2010
Skills
- Coachable, willing to learn, and determined to do any job to the best ability
- Great interpersonal and strong communication skills to create long lasting rapport with clients
- Works with a positive attitude and keeps quality in mind
- Works well with others as well as alone
- Able to adapt to different situations
Languages
English
Native or Bilingual
Timeline
Partner
Optimum Paintball
10.2022 - Current
Hip Hop Dance Teacher
DanceLife X Center
02.2018 - 12.2022
Barista Trainer
Starbucks
01.2015 - 07.2016
Sales Associate
Zumiez
01.2015 - 01.2016
Crew Trainer
McDonald’s
01.2007 - 01.2014
Lead
Kaman’s Art Shoppe
01.2006 - 01.2007
OSSD -
Albert Campbell C.I.