Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stanley Castillo

Toronto,ON

Summary

To secure a challenging job with a reputed company so I can advance my education, expertise, and abilities. To fully utilize my education and talents and contribute significantly to the development of the organization, I must find a responsible employment opportunity. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Server

Twilight Café
07.2024 - 10.2024
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

Work Sansotei Ramen
03.2024 - 06.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.

Team Member

Tim Hortons
Toronto, Canada
07.2022 - 02.2024
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Server

Wing Bar and Grill
Singapore, Singapore
03.2020 - 01.2021
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Bartender

Highlander Bar & Restaurant
Singapore, Singapore
07.2019 - 01.2020
  • Assisted in setting up the bar for service shift.

Bartender, Cashier

Aburi En
12.2018 - 07.2019
  • Served food and beverages to patrons and immediately remedied issues with orders.

Sandwich Artist

Subway
Singapore, Singapore
03.2017 - 11.2017
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.

Service Crew

KFC
Singapore, Singapore
03.2016 - 08.2016
  • Performed opening and closing duties as assigned by management team.

Education

Ontario College Diploma -

Georgian College
Toronto, ON
05.2024

Diploma in Business Management -

Management Development Institute of Singapore
Singapore
09.2021

School Graduation Certificate -

Ang Mo Kio Secondary School
Singapore
01.2019

Skills

  • Customer service
  • Team collaboration
  • Sales techniques
  • Server training
  • Strong work ethic
  • Hospitality service expertise
  • Cash handling
  • Shift management
  • Beverage preparation
  • Cleanliness standards

Timeline

Server

Twilight Café
07.2024 - 10.2024

Server

Work Sansotei Ramen
03.2024 - 06.2024

Team Member

Tim Hortons
07.2022 - 02.2024

Server

Wing Bar and Grill
03.2020 - 01.2021

Bartender

Highlander Bar & Restaurant
07.2019 - 01.2020

Bartender, Cashier

Aburi En
12.2018 - 07.2019

Sandwich Artist

Subway
03.2017 - 11.2017

Service Crew

KFC
03.2016 - 08.2016

Ontario College Diploma -

Georgian College

Diploma in Business Management -

Management Development Institute of Singapore

School Graduation Certificate -

Ang Mo Kio Secondary School
Stanley Castillo