Stanley Andrews
Rancho Cucamonga,Ca
Overview
35
35
years of professional experience
Work History
Security Officer
ASM GLOBAL
ONTARIO, CA
01.2023 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Provided escorts for visitors as needed throughout the facility.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Guarded restricted areas to prevent unauthorized entry.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Searched individuals and baggage for weapons and other prohibited items.
- Assisted with crowd control during large events held at the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Account Executive
AT&T
Ontario, Ca
01.2012 - 04.2020
- Responsible for 908 accounts and base of $8.2 million in annual revenue.
- Retaining accounts by establishing strong relationships with decision makers and renewing voice and data contracts to multi-year commitments.
- Growing my account base via a consultative sales approach, which include IP based solutions, Data, Mobility, PRI, MIS, IP Flex Reach, and
- Design solutions, which will positively impact the customers business by seeking paths to increase productivity and improve the image of the business by utilizing proven sales approach which ultimately affects the bottomline
- Networking with internal departments and contacts to move sales forward.
- Strong time management skills, proficient in managing multiple projects concurrently.
Sales Solution Consultant
AT&T Communications
Anaheim, Ca
05.2007 - 02.2012
- Built Strategies to retain existing customers on the ATT network.
- Design efficient voice and data networks for customers returning to the ATT network.
- Cold called business customers and generated lead lists from ATT internal resources.
- Sold across the entire AT&T product line focused on consultative solutions that are tailored to each customer.
- Emphasis on retaining, migrating and acquiring business to the AT&T Network by providing a bundled solution utilizing the latest technology via Application based, data and voice solutions.
Service Representative
AT&T Communications
Alhambra, CA
05.1997 - 05.2007
- Answered inbound calls and email from customers requests or inquiries concerning services, products, billing, equipment, claims, and reports.
- Required to work in one or multiple queues sets over various customer contact channels.
- Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized computer systems to initiate and complete service orders and handle customer requests.
- Continually maintain working knowledge of all company products, services and promotions.
- Make recommendations according to customer's needs on features, accessories, upgrades and rate plans.
- Utilize operational systems to process purchases of AT&T products and services; i.e.
- Collections, payments for Wireless bills and accessories.
Customer Service Representative
Sun Newspaper
ST San Bernardino, Ca
03.1990 - 05.1997
- Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Education
Earned Certificate In Business - Commerce
NEC Business College
Skills
- Account Exective
- Proficient in Microsoft,Excel,Outlook and Word
- Excellent communication skills
- Customer relationships
- Sales solutions
- Goal-oriented
- Preparing contracts
Additional Information
- Proficient in Microsft office including excell, word and outlook
Timeline
Security Officer
ASM GLOBAL
01.2023 - Current
Account Executive
AT&T
01.2012 - 04.2020
Sales Solution Consultant
AT&T Communications
05.2007 - 02.2012
Service Representative
AT&T Communications
05.1997 - 05.2007
Customer Service Representative
Sun Newspaper
03.1990 - 05.1997
Earned Certificate In Business - Commerce
NEC Business College
Similar Profiles
Samuel AdekunleSamuel Adekunle
Kitchen porter at Asm globalKitchen porter at Asm global
Luis E. Medina MoralesLuis E. Medina Morales
Groundskeeper at ASM GlobalGroundskeeper at ASM Global
Ricardo PomalesRicardo Pomales
Mechanic at ASM GlobalMechanic at ASM Global
Mycheaux NorrisMycheaux Norris
Set Up at ASM GlobalSet Up at ASM Global
Sherry MirandaSherry Miranda
Call Center Representative at TWC Ontario Call CenterCall Center Representative at TWC Ontario Call Center