Stanislava Shcherba
Toronto,ON
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
2
2
years of professional experience
Work History
Receptionist
Body & Soul Massage Therapy
Toronto, ON
06.2025 - 01.2026
- Answered incoming calls, processed incoming and outgoing mail promptly and accurately.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Sales Associate
La Vie En Rose
03.2024 - 06.2025
- Built relationships with customers to encourage repeat business.
- Assisted customers in finding items, answered customer questions about promotions, bra size, products, accessories and merchandise care.
- Completed daily tasks accurately and on-time to support shop needs.
- Achieved and exceeded monthly sales targets consistently by providing customer service. Сontribution percentage to store sales in a week - 11% of sales compared to 6% of hours.
Education
College Diploma - Graphic Design
Prycarpathian University
UkraineSkills
- Good communication skills
- Attention to detail
- Multi-tasking abilities
- Customer service
- Appointment scheduling
- Sales achievement
- Payment processing
- Product knowledge
- Scheduling appointments
- Phone etiquette
- Positive and professional
Timeline
Receptionist
Body & Soul Massage Therapy
06.2025 - 01.2026
Sales Associate
La Vie En Rose
03.2024 - 06.2025
College Diploma - Graphic Design
Prycarpathian University