Anastasiia Ruchka

• Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
• Reduced blockages and overflows by promptly addressing reported issues and conducting thorough investigations.
• Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
• Maintained accurate records of work performed, materials used, and time spent on tasks, contributing to efficient resource allocation.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

Knowledge of job descriptions.
Responsibility for the quality of service and compliance with sanitary standards
Education (trainings), monitoring, staff motivation.
Help managers with their duties.
Resolution of conflict situations with guests.
Setting and completing tasks, focus on impressive service
And implementation of the plan.
Reporting

Enhanced employee performance by providing regular feedback, coaching, and training opportunities.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.

Consultation on credit issues, identification of needs;
Negotiating with customers, the ability to persuade and quickly respond to the mood of the interlocutor.
Work of the sales department of TV and mobile communication services, informing
Subscribers about promotional offers and product advantages, work with Objections.

Conducting surveys on sociological research (topics:
automobile brands and their characteristics, building supermarkets);
Ability to set up the client for an interview, clarity and correctness during interviews;
Setting and fulfilling goals and objectives. Reporting.

• Maintained cleanliness of work area, ensuring smooth operations and safety compliance.
• Assisted team members with daily tasks to promote an efficient workflow.
• Followed detailed instructions to complete assigned tasks accurately and on time.
• Communicated with supervisors to address and resolve any on-site issues.