Stanislav Antonov
Calgary,Canada
Summary
Barista Shift Supervisor offering 2,5 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated worker with in-depth knowledge of POS systems.
Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
6
6
years of professional experience
Work History
BARISTA - SERVER
Queens Breakfast Cocktails
02.2023 - Current
Barista Shift Supervisor
Dobro&Dobro cafe
10.2021 - 10.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Barista
Dobro&Dobro cafe
12.2019 - 10.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
Confectioner's Assistant
"Choode Ciacho" Warsaw
01.2019 - 11.2019
- Carried out day-day-day duties accurately and efficiently.
Technical Support Operator
Nova Post
08.2018 - 12.2018
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
Assistant Pizzaiolo
pizzeria " the old town"
02.2018 - 07.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Barista
Mokko
09.2017 - 03.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
Education
GED -
Online University "Atom"
Kiev, Ukraine06.2020
High School Diploma -
Kirovograd Engineering College
Kropyvnytskyi, Ukraine09.2018
Skills
- Anticipating Problems
- Complaint Resolution
- Work Schedule Creation
- Coffee Shop Operations
- POS Systems
- Work Planning and Prioritization
- Barista Training
- Leadership
- Supply Ordering
Accomplishments
- I helped create and maintain an instagram account, which increased the recognition of the coffee shop
- Resolved product issue through consumer testing.
Timeline
BARISTA - SERVER
Queens Breakfast Cocktails
02.2023 - Current
Barista Shift Supervisor
Dobro&Dobro cafe
10.2021 - 10.2022
Barista
Dobro&Dobro cafe
12.2019 - 10.2021
Confectioner's Assistant
"Choode Ciacho" Warsaw
01.2019 - 11.2019
Technical Support Operator
Nova Post
08.2018 - 12.2018
Assistant Pizzaiolo
pizzeria " the old town"
02.2018 - 07.2018
Barista
Mokko
09.2017 - 03.2018
GED -
Online University "Atom"
High School Diploma -
Kirovograd Engineering College
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