Stania Saintil
ottawa,ON
Summary
I gained hands-on experience in Admission/Emergency at The Ottawa Hospital, where I developed skills in patient reception, organization, and use of the Epic system. My studies as a Healthcare Office Clerk at La Cité further strengthened my administrative abilities and service orientation. Reliable, detail-oriented, and efficiency-driven, I am motivated to contribute to the quality of patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Food Basics
02.2025 - Current
- Welcome customers with professionalism and provide excellent customer service.
- Scan and process purchases quickly and accurately.
- Handle cash, card, and other payment transactions while ensuring register accuracy.
- Maintain a clean and organized workstation in compliance with hygiene and safety standards.
- Collaborate with the team to ensure efficient workflow and prompt service.
- Selected as a candidate for promotion to supervisor, demonstrating leadership skills, reliability, and a strong sense of responsibility.
Intern – Admission
The Ottawa Hospital,
09.2025 - 09.2025
- Performed patient admissions and updated records in compliance with procedures.
- Utilized Epic system for data entry, verification, and patient record management.
- Developed skills in organization, communication, and customer service in a fast-paced environment.
Bilingual Information Officer
Gatestone
11.2023 - 04.2024
- Handled client and citizen calls in French and English.
- Provided information on government programs and services.
- Directed calls to appropriate departments.
- Maintained accurate call notes for follow-up and compliance.
- Completed tasks efficiently while following procedures.
- Collaborated with team members to support daily operations.
- Resolved issues and ensured excellent service delivery.
Food Service Worker
Bruyère
10.2021 - 09.2022
- Prepared meal trays according to individual menus.
- Delivered patient trays for breakfast and lunch service.
- Managed supply of feeding tubes and delivered daily snacks to patients/residents.
- Distributed food carts and ensured proper cleaning of carts and trays using industrial dishwashers.
- Conducted inventory, received deliveries, and stocked goods in designated areas.
Unit Support Worker
Buyère
07.2020 - 08.2021
- Welcomed and oriented new patients, ensuring comfort in their new environment.
- Supported staff with administrative and organizational tasks.
- Assisted with meals, supplies, and patient transport to maintain smooth unit operations.
- Engaged patients in social activities, fostering a positive and supportive atmosphere.
Education
College Certificate - Healthcare Office Clerk
La Cité Collegiale
Ottawa, ON09-2025
High School Diploma -
Collège Catholique Mer Bleue
Ottawa, ON06-2021
Skills
- Customer service & effective communication
- Teamwork and collaboration
- Patient reception & administrative support (calls, records)
- Flexibility, initiative & adaptability in fast-paced environments
- Organization & compliance with procedures (Admission/Emergency)
Languages
English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Certification
- CPR & First Aid
- Criminal Record Check
- WHMIS Certified (Workplace Hazardous Materials Information System)
Timeline
Intern – Admission
The Ottawa Hospital,
09.2025 - 09.2025
Cashier Team Lead
Food Basics
02.2025 - Current
Bilingual Information Officer
Gatestone
11.2023 - 04.2024
Food Service Worker
Bruyère
10.2021 - 09.2022
Unit Support Worker
Buyère
07.2020 - 08.2021
College Certificate - Healthcare Office Clerk
La Cité Collegiale
High School Diploma -
Collège Catholique Mer Bleue