Stalin Dipto Sarker
St. John's,NL
Summary
Customer-focused and detail-oriented Business Administration graduate with proven experience in fast-paced retail, administration, and financial recordkeeping. Adept at uncovering customer needs, explaining concepts clearly, and promoting digital self-service solutions. Demonstrates strong relationship-building skills, a flexible work schedule, and a proactive drive to identify simple sales opportunities in a team-oriented environment. Willing and ready to relocate to Stellarton, NS for this role.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Arman Ali Ayman Transportation Ltd.
St. John's, Newfoundland and Labrador
2026.04 - Current
- Processed weekly financial records, income documentation, and bank runs with high accuracy to ensure error-free payroll distribution.
- Utilized digital software, Microsoft Office, and spreadsheets to manage schedule optimization, maintain organized data records, and streamline daily operational reporting.
Customer Service Associate
Tim Hortons
St. John's, NL
2025.06 - 2026.02
- Delivered high-quality, efficient service to hundreds of customers daily in a fast-paced retail environment while building positive, friendly customer rapport.
- Actively listened to customer requests to solve immediate needs, resolve inquiries on the spot, and ensure a seamless service experience.
- Demonstrated high reliability and flexibility, consistently working adaptable schedules to maintain optimal branch/store coverage during peak operational hours.
Customer Sales Associate
Sobeys Inc.
St. John's, NL
2021.11 - 2025.08
- Uncovered customer needs through proactive conversations, offering tailored product recommendations that increased customer satisfaction and drove simple sales opportunities.
- Built lasting customer relationships by communicating complex product details simply and resolving issues in a welcoming, professional manner.
- Balanced multiple client-facing priorities while adhering strictly to high service standards, accuracy, and customer data confidentiality.
Education
Bachelor of Business Administration -
Memorial University of Newfoundland
St. John's, NL2025-01
Skills
- Customer Relationship Management (CRM)
- Financial Recordkeeping
- Flexible Availability
- Confidential Information Handling
- Microsoft Office
- Administrative Support
- Communication skills
- Team Collaboration
VOLUNTEER WORK
(SVB) Volunteered with various campus and community initiatives, supporting event coordination and outreach programs 2024. (MUN Business Society) Assisted in organizing networking events and fundraising campaigns for business students as part of the student society team.
Timeline
Administrative Assistant
Arman Ali Ayman Transportation Ltd.
2026.04 - Current
Customer Service Associate
Tim Hortons
2025.06 - 2026.02
Customer Sales Associate
Sobeys Inc.
2021.11 - 2025.08
Bachelor of Business Administration -
Memorial University of Newfoundland