Dynamic result-driven, customer-focused professional with over 10 years of experience in relationship management, community outreach, and donor engagement. Adept at building and nurturing long-term partnerships, managing communications, and supporting mission-driven organizations. Known for exceptional communication skills, stakeholder management, and resolving complex issues. Passionate about empowering girls through education, I am eager to apply my expertise in relationship-building and community engagement to support Camfed’s mission and contribute to its growth. Actively seeking a part-time or full-time remote opportunity.
• Developed and maintained strong client relationships, delivering tailored services to meet client needs and exceed expectations.
• Coordinated and managed volunteer teams, schedules, and event logistics, ensuring smooth communication and execution of programs.
• Organized and executed community-based outreach programs, with a focus on social and educational goals.
• Fostered effective stakeholder partnerships, enhancing program outcomes through clear communication and aligned objectives.
• Delivered comprehensive administrative support, including managing communications, schedules, and follow-ups to ensure optimal operations.
• Collaborated with designers and key stakeholders to create award-winning costumes for the Toronto Caribbean Carnival, managing timelines and ensuring high-quality designs.
• Coordinated with various teams, vendors, and government bodies, facilitating communication and ensuring smooth project execution.
• Played a pivotal role in Saldenah Band’s success, contributing to multiple “Best Band on the Road” and “Band of the Year” wins.
• Demonstrated strong organizational and relationship-building skills through effective collaboration with external and internal stakeholders to achieve project success.
• Managed all aspects of office operations, including internal and external communications, and served as a liaison between clergy, staff, and congregants.
• Oversaw donor relations, maintained donor records, and worked closely with supporters to ensure continued engagement and support.
• Organized and executed church events, seminars, and workshops, providing positive attendee experiences and aligning with organizational goals.
• Collaborated with senior leadership to develop outreach initiatives, expanding the church’s community impact and fostering strong relationships with stakeholders.
• Resolved member queries and concerns with professionalism, maintaining positive relationships and a welcoming atmosphere.
Stakeholder Engagement & Relationship Management
Effective Communication & Conflict Resolution
Community Outreach & Program Coordination
Customer Service Excellence & Donor Relations
Administrative Support & Data Management
Event Coordination & Logistics
Volunteer Leadership & Team Coordination
Microsoft Office Suite (Excel, Word, PowerPoint)
CRM Systems & Communication Platforms (Zoom, Google Meet)
• Member, ACTRA Toronto, 2018 – Present
References Available Upon Request