Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Stacy A. Jones

Markham

Summary

Dynamic result-driven, customer-focused professional with over 10 years of experience in relationship management, community outreach, and donor engagement. Adept at building and nurturing long-term partnerships, managing communications, and supporting mission-driven organizations. Known for exceptional communication skills, stakeholder management, and resolving complex issues. Passionate about empowering girls through education, I am eager to apply my expertise in relationship-building and community engagement to support Camfed’s mission and contribute to its growth. Actively seeking a part-time or full-time remote opportunity.

Overview

19
19
years of professional experience

Work History

Freelancer | Customer Service & Administration

Various Clients
01.2006 - Current

• Developed and maintained strong client relationships, delivering tailored services to meet client needs and exceed expectations.

• Coordinated and managed volunteer teams, schedules, and event logistics, ensuring smooth communication and execution of programs.

• Organized and executed community-based outreach programs, with a focus on social and educational goals.

• Fostered effective stakeholder partnerships, enhancing program outcomes through clear communication and aligned objectives.

• Delivered comprehensive administrative support, including managing communications, schedules, and follow-ups to ensure optimal operations.

Costume Designer & Collaborator (Freelancer)

Toronto Caribbean Carnival | Saldenah Band
06.2009 - Current

• Collaborated with designers and key stakeholders to create award-winning costumes for the Toronto Caribbean Carnival, managing timelines and ensuring high-quality designs.

• Coordinated with various teams, vendors, and government bodies, facilitating communication and ensuring smooth project execution.

• Played a pivotal role in Saldenah Band’s success, contributing to multiple “Best Band on the Road” and “Band of the Year” wins.

• Demonstrated strong organizational and relationship-building skills through effective collaboration with external and internal stakeholders to achieve project success.

Church Secretary

Unity Church of Agape
10.2014 - 11.2017

• Managed all aspects of office operations, including internal and external communications, and served as a liaison between clergy, staff, and congregants.

• Oversaw donor relations, maintained donor records, and worked closely with supporters to ensure continued engagement and support.

• Organized and executed church events, seminars, and workshops, providing positive attendee experiences and aligning with organizational goals.

• Collaborated with senior leadership to develop outreach initiatives, expanding the church’s community impact and fostering strong relationships with stakeholders.

• Resolved member queries and concerns with professionalism, maintaining positive relationships and a welcoming atmosphere.

Education

Certificate - Automotive Service Technician & Operations

Georgian College
Ontario
01.2009

Diploma - Comprehensive Building Management & Maintenance

Greater Toronto Apartment Association & IBMT,
Ontario
2004

Business Applications College Diploma - Business

Durham College
Ontario
09.2000

Diploma Of Honours -

Maplewood High School
Ontario
09.1996

Skills

    Stakeholder Engagement & Relationship Management

    Effective Communication & Conflict Resolution

    Community Outreach & Program Coordination

    Customer Service Excellence & Donor Relations

    Administrative Support & Data Management

    Event Coordination & Logistics

    Volunteer Leadership & Team Coordination

    Microsoft Office Suite (Excel, Word, PowerPoint)

    CRM Systems & Communication Platforms (Zoom, Google Meet)

Languages

English
Native or Bilingual

Affiliations

• Member, ACTRA Toronto, 2018 – Present



References Available Upon Request

Timeline

Church Secretary

Unity Church of Agape
10.2014 - 11.2017

Costume Designer & Collaborator (Freelancer)

Toronto Caribbean Carnival | Saldenah Band
06.2009 - Current

Freelancer | Customer Service & Administration

Various Clients
01.2006 - Current

Certificate - Automotive Service Technician & Operations

Georgian College

Diploma - Comprehensive Building Management & Maintenance

Greater Toronto Apartment Association & IBMT,

Business Applications College Diploma - Business

Durham College

Diploma Of Honours -

Maplewood High School
Stacy A. Jones