Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stacy Wesseling

Kitchener,ON

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

6
6
years of professional experience

Work History

Owner

Sole Proprietorship
12.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Manager

Terra Nova Paving Inc.
03.2021 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Delivery Driver

Moe Shaqo, Canada Bread
05.2018 - 03.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Education

No Degree -

Eastwood Collegiate Institute
Kitchener, ON

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project estimating
  • Staff Management
  • Staff hiring
  • Team Oversight
  • Employee Development
  • Customer Service
  • Quality Assurance
  • Inventory Control
  • Inventory Management
  • Staff training/development
  • Direct Sales
  • Calendar Management

Languages

English
Native or Bilingual

Timeline

Owner

Sole Proprietorship
12.2023 - Current

Manager

Terra Nova Paving Inc.
03.2021 - 10.2023

Delivery Driver

Moe Shaqo, Canada Bread
05.2018 - 03.2021

No Degree -

Eastwood Collegiate Institute

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Stacy Wesseling