Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Stacy Thompson

San Jose,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable, successful at managing multiple priorities with a positive attitude.

Overview

6
6
years of professional experience

Work History

Regional VP of Business Operations

Trace3
09.2021 - 01.2022
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with sales team and customers.
  • Escalation procedures to effectively handle time-sensitive issues.
  • Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented escalation procedures to effectively handle time-sensitive issues.

Senior Director of Finance

Groupware Technology, Acquired By Trace3
09.2015 - 12.2021
  • Set clear departmental objectives and developed effective strategies to achieve targeted goals.
  • Generated financial and operational reports to assist management with business strategy.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Assisted with recruiting, interviewing and hiring new department employees.
  • Verified compliance of financial policies and accounting procedures against federal
  • Improved resource utilization with data management systems, reducing costs through strategic coordination and contract analysis.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Managed day-to-day operations within 15-person finance department for Tech organization.
  • Established and enforced controls on revenue and expenses to protect company assets.
  • Enhanced internal control systems and procedures to mitigate risk and support opportunities.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Introduced software tools and process improvements to mitigate loss and drive operational growth.
  • Analyzed financial data regarding product performance and customer performance and developed reports for key stakeholders.
  • Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
  • Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
  • Trained new hires, providing information and insight into corporate policies and procedures.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Skills

  • Contracts and Negotiations
  • Decision-Making Capabilities
  • Business Growth Initiatives
  • Systems Implementations
  • Business Planning and Strategy
  • Leadership
  • Business Development
  • Process Improvement Initiatives

Accomplishments

  • Collaborated with team in the development of an inventory allocation tool in NetSuite.
  • Achieved time savings by implementing a commission module in NetSuite that provided accuracy and efficiency.
  • Collaborated with multiple departments in the implementation and transition from SalesForce to NetSuite.
  • Achieved cost savings and efficiencies by introducing Concur for expense reporting.
  • Supervised team of 15 staff members.

Timeline

Regional VP of Business Operations

Trace3
09.2021 - 01.2022

Senior Director of Finance

Groupware Technology, Acquired By Trace3
09.2015 - 12.2021

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Stacy Thompson