Stacy Pye
Fort St. John,BC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Medical Office Assistant
North Peace Primary Care Clinic
11.2022 - Current
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Enhanced office productivity by assisting in training new hires on software systems, office procedures, and best practices.
Receptionist/Office Assistant
Urban Systems Ltd
05.2017 - 02.2019
- Promoted a positive public image for the company and worked to control the dissemination of information
- Effectively multitasked and prioritized projects according to need
- Exhibited excellent discretion and judgment
- Worked well independently and on a team to solve problems
- Planned social events
- Arranged travel and lodging
- Prepared contracts
- Planned meetings and prepared conference rooms
- Dispersed incoming mail and faxes to correct recipients throughout the office
- Made copies or sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Properly routed agreements, contracts, and invoices through the signature process.
Manager
Rona
02.2015 - 01.2016
- Exhibited strong managerial traits and the ability to serve as an effective leader
- Delivered excellent customer service by greeting and assisting customers
- Addressed customer inquiries and complaints
- Reorganized the sales floor to meet customer demands
- Determined staff promotions and demotions, terminated employees when necessary
- Addressed and corrected sales staff communication issues in a tactful and effective manner
- Contributed to merchandising ideas at team sale meetings
- Opened and closed store
- Removed cash drawers and prepared for the following day.
Director of First Impressions/Office Assistant
SafetyBoss
03.2009 - 01.2013
- Promoted a positive public image for the company and worked to control the dissemination of information
- Planned travel arrangements for executives and staff
- Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Planned meetings and prepared conference rooms
- Dispersed incoming mail to correct recipients throughout the office
- Made copies or sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Properly routed agreements, contracts, and invoices through the signature process.
Education
No Degree -
Elwood High School
Deer Lake, NLSkills
- Self-directed
- Time management
- Resourceful
- Dedicated team player
- Meeting planning
- Billing and coding
- Reading
- Camping
- Swimming
- Sledding
- Skiing
- Boating
Personal Information
Title: DIRECTOR OF FIRST IMPRESSIONS / OFFICE ASSISTANT
Languages
English
Professional Working
Timeline
Medical Office Assistant
North Peace Primary Care Clinic
11.2022 - Current
Receptionist/Office Assistant
Urban Systems Ltd
05.2017 - 02.2019
Manager
Rona
02.2015 - 01.2016
Director of First Impressions/Office Assistant
SafetyBoss
03.2009 - 01.2013
No Degree -
Elwood High School
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