Stacy Merrifield
Bakersfield
Summary
I would like to work in a role that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities. As a mother of four, I am able to adapt to changing circumstances, handle high levels of stress, and put forth a positive attitude in all work conditions. Highly efficient HR Fingerprint Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
18
18
years of professional experience
Work History
Fingerprint Clerk For HR
Community Action Partnership Of Kern
5005 Business Park North
11.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers and staff by phone, email, or in-person to provide information.
- Maintained filing system and organized staff documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Direct Support Professional
New Advances For People With Disabilities
3720 Sillect Ave.
07.2019 - 11.2023
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
INDEPENDENT CONSULTANT
LULAROE
04.2016 - 01.2020
- Provide exemplary customer service to all customers, use a variety of sales techniques to sell product, to create invoices, process payments, manage company page on social media.
- Planned and executed sales events in both online and in-person formats.
- Researched latest market trends to provide current knowledge to clients.
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
OFFICE ASSISTANT
JOHN BALFANZ HOMES
08.2012 - 03.2013
- Provide internal staff with professional administrative support including taking accurate and properly detailed messages, word-processing duties, attending to routine correspondence, and prepare written reports.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
CUSTOMER SERVICE
KOHL’S DEPARTMENT STORE
10.2011 - 01.2012
- Responsible for maintaining excellent customer relations, generate sales, organize merchandise, and provide an overall friendly environment for both customers and employees.
TEACHER’S AIDE
NORRIS SCHOOL DISTRICT
08.2005 - 11.2008
- Perform tasks assigned by the school’s administration and work closely with assigned teacher.
- Assisted teachers with supervision and care of group of children.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Skills
- Proactive approach
- Draft general correspondence
- Keep documents up to date
- Organized and detail-oriented
- Answer multi-line phones
- Handle customer inquiries
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Results-driven achiever with exemplary planning, time-management, and organizational skills, along with a high degree of detail orientation
- Resourceful team player who excels at building trusting relationships with customers and colleagues
- Innovative problem-solver who can generate workable solutions and resolve complaints
- Process new concepts, programs, and tasks quickly and efficiently
- Administrative Support
- Spreadsheet Development
- Research
- Information Security
- File Maintenance
Timeline
Fingerprint Clerk For HR
Community Action Partnership Of Kern
11.2023 - Current
Direct Support Professional
New Advances For People With Disabilities
07.2019 - 11.2023
INDEPENDENT CONSULTANT
LULAROE
04.2016 - 01.2020
OFFICE ASSISTANT
JOHN BALFANZ HOMES
08.2012 - 03.2013
CUSTOMER SERVICE
KOHL’S DEPARTMENT STORE
10.2011 - 01.2012
TEACHER’S AIDE
NORRIS SCHOOL DISTRICT
08.2005 - 11.2008