Stacy Merrifield
Bakersfield
Summary
I would like to work in a role that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities. As a mother of four, I am able to adapt to changing circumstances, handle high levels of stress, and put forth a positive attitude in all work conditions. Highly efficient HR Fingerprint Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
18
18
years of professional experience
Work History
Fingerprint Clerk For HR
Community Action Partnership Of Kern
11.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers and staff by phone, email, or in-person to provide information.
- Maintained filing system and organized staff documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Direct Support Professional
New Advances For People With Disabilities
07.2019 - 11.2023
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
INDEPENDENT CONSULTANT
LULAROE
04.2016 - 01.2020
- Provide exemplary customer service to all customers, use a variety of sales techniques to sell product, to create invoices, process payments, manage company page on social media.
- Planned and executed sales events in both online and in-person formats.
- Researched latest market trends to provide current knowledge to clients.
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
OFFICE ASSISTANT
JOHN BALFANZ HOMES
08.2012 - 03.2013
- Provide internal staff with professional administrative support including taking accurate and properly detailed messages, word-processing duties, attending to routine correspondence, and prepare written reports.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
CUSTOMER SERVICE
KOHL’S DEPARTMENT STORE
10.2011 - 01.2012
- Responsible for maintaining excellent customer relations, generate sales, organize merchandise, and provide an overall friendly environment for both customers and employees.
TEACHER’S AIDE
NORRIS SCHOOL DISTRICT
08.2005 - 11.2008
- Perform tasks assigned by the school’s administration and work closely with assigned teacher.
- Assisted teachers with supervision and care of group of children.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Skills
- Proactive approach
- Draft general correspondence
- Keep documents up to date
- Organized and detail-oriented
- Answer multi-line phones
- Handle customer inquiries
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Results-driven achiever with exemplary planning, time-management, and organizational skills, along with a high degree of detail orientation
- Resourceful team player who excels at building trusting relationships with customers and colleagues
- Innovative problem-solver who can generate workable solutions and resolve complaints
- Process new concepts, programs, and tasks quickly and efficiently
- Administrative Support
- Spreadsheet Development
- Research
- Information Security
- File Maintenance
Timeline
Fingerprint Clerk For HR
Community Action Partnership Of Kern
11.2023 - Current
Direct Support Professional
New Advances For People With Disabilities
07.2019 - 11.2023
INDEPENDENT CONSULTANT
LULAROE
04.2016 - 01.2020
OFFICE ASSISTANT
JOHN BALFANZ HOMES
08.2012 - 03.2013
CUSTOMER SERVICE
KOHL’S DEPARTMENT STORE
10.2011 - 01.2012
TEACHER’S AIDE
NORRIS SCHOOL DISTRICT
08.2005 - 11.2008