Stacy McDonald
Mission,BC
Overview
22
22
years of professional experience
1
1
Certification
Work History
House Cleaner/Route Manager
Molly Maid
01.2023 - 04.2024
- Developed strong relationships with clients, ensuring consistent communication and timely deliveries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Barn Worker
Findlay Racing Stables
01.2007 - 04.2009
- Supported a positive work environment with effective communication among team members and supervisors.
- Contributed to animal welfare by monitoring for signs of distress and promptly addressing any concerns.
- Aided in farm sustainability through the appropriate disposal or recycling of waste materials.
- Promoted animal comfort with routine grooming, hoof trimming, and cleanliness checks.
- Maintained barn structures by performing regular inspections and coordinating necessary repairs or improvements.
- Assisted in the safe birth of livestock, providing essential care during delivery processes.
- Ensured timely feeding of animals through diligent adherence to schedules and proper portioning.
- Managed emergency situations calmly and effectively, safeguarding both human lives and those of animals under our care.
Assistant Manager
Mr.Pets
02.2007 - 03.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Groom/Pony Girl
DC Racing Stable
04.2002 - 10.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Kitchen Cleaning
- Floor cleaning
- Quality Assurance
- Household Management
- Deep cleaning expertise
- Payment Collection
- Window Cleaning
- Clutter removal
- Packing and Unpacking
- Safe Chemical Handling
- Residential Cleaning
- Cleaning and organizing abilities
- Excellent oral and written communication
- Customer service-focused
- Supply Inventory Management
Certification
Driver for Hire program
Home Service Professional Training program
Timeline
House Cleaner/Route Manager
Molly Maid
01.2023 - 04.2024
Assistant Manager
Mr.Pets
02.2007 - 03.2009
Barn Worker
Findlay Racing Stables
01.2007 - 04.2009
Groom/Pony Girl
DC Racing Stable
04.2002 - 10.2004
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