Stacy Leyva
Anaheim
Summary
Dynamic Dumpling Chef with a proven track record in team collaboration and staff training. Skilled in fostering a positive work culture and adhering to food safety guidelines, contributing to streamlined operations and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
Dumpling Chef
Din Tai Fung
Anaheim, CA
03.2024 - Current
- Collaborated with kitchen staff to streamline meal preparation and ensure timely service.
- Monitored inventory levels and communicated needs to management for restocking supplies.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Maintained cleanliness and organization of workstations, adhering to food safety guidelines.
- Assisted in training new kitchen staff on proper cooking techniques and restaurant protocols.
- Optimized workflow to accelerate order handling, resulting in faster customer service delivery.
Team Member
Skyzone
Westminster, CA
05.2023 - 02.2024
- Collaborated with team to ensure safety protocols during operations and guest interactions.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service, resulting in positive customer feedback and loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Team Member
Blaze Pizza
Santa Ana, CA
06.2021 - 01.2022
- Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Managed inventory levels, contributing to effective stock control and waste reduction.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Increased sales by 10%
Education
Associate of Science - Veterinary Technology
Platt College
Anaheim, CA01-2027
Skills
- Customer service
- Attention to detail
- Effective communications
- Team collaboration
- Sanitation guidelines
- Workflow optimization
- Client communication
- Patient restraint
- Client education
- Skilled in quickly mastering software applications
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dumpling Chef
Din Tai Fung
03.2024 - Current
Team Member
Skyzone
05.2023 - 02.2024
Team Member
Blaze Pizza
06.2021 - 01.2022
Associate of Science - Veterinary Technology
Platt College