Stacy Lewis
Fontana
Summary
Resourceful Community Association Manager with a proven track record at Condominium Management Services, excelling in vendor management and strategic planning. Championed strategic initiatives that achieved 80% increase in revenue throughout tenure with community non-profit. Adept in policy development and conflict resolution, leveraging effective communication and interpersonal skills to drive community success and foster collaborative environments.
Overview
29
29
years of professional experience
Work History
Community Association Manager
Condominium Management Services
Claremont
05.2021 - Current
- Managed vendor relationships to ensure quality service delivery for community needs.
- Oversaw property maintenance to uphold community standards and resident satisfaction.
- Developed and enforced community rules and regulations for improved governance.
- Conducted regular inspections to identify maintenance issues and initiate repairs.
- Prepared budgets and financial reports to maintain fiscal responsibility within the association.
- Facilitated board meetings to discuss community issues and strategic planning initiatives.
- Collaborated with board of directors to address financial matters and develop budgetary guidelines.
- Coordinated and negotiated service agreements for trash removal, landscaping, asphalt projects, and other property services.
- Implemented programs designed to improve security measures throughout the neighborhood.
- Advised board members on best practices when it comes to managing a successful Community Association.
- Developed and implemented policies, procedures, and regulations for the community association.
- Reviewed contracts submitted by vendors prior to approval by board members.
- Managed contractors hired to perform services such as landscaping or pool services in common areas.
- Resolved conflicts between residents regarding matters pertaining to rules or regulations within the community association.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
President, Board of Directors
Fontana Aquatics Club
Fontana
08.2016 - 07.2022
- Devised prudent budget yielding 80% surge in revenue and reserve balance for future expenses to elevate program
- Led operational management for aquatic programs at community-based swim club.
- Developed training programs for coaching staff and volunteers in operational procedures.
- Coordinated scheduling and logistics for swim meets and community events.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Developed policies and procedures to ensure compliance with corporate standards.
- Collaborated with senior leadership to set long-term objectives for the team.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Created reopening plan and protocols for swim team and events during COVID-19 pandemic.
- Established county-wide procedures utilized by other swim team programs.
- Designed safety guidelines to ensure compliance with health regulations during events.
Independent Home Educator
Homeschool
Claremont
08.2007 - 05.2022
- Researched and implemented curriculum for grades K-12
- Instruct in various learning styles using 7 intelligences
- Organized field trips to local venues
- Implemented Google Docs sharing and Google Web for instructional use
- Organized world travel field trips
- Taught a variety of subjects and learned various teaching techniques to aid students in learning
- Encouraged independent learning of interest activities of students
After School Community Assistant
City of Fontana
Fontana
03.2020 - 04.2021
- Assisted students in elementary and middle school with homework help.
- Implemented lessons as provided by supervisor.
- Designed engaging enrichment lessons for themed activities.
- Developed lesson plans for at-home activities during summer of COVID-19 pandemic.
- Supported community outreach initiatives by providing weekly food assistance during pandemic.
Web designer/Desk
Inland Dance Academy
Claremont
04.2014 - 04.2018
- Bookkeeping using google sheets
- Create new paper work (policies, sign ups, check in) for studio
- Organize all dancers behind the scenes for Spring shows
- Designed engaging website layouts for dance programs and classes.
- Managed website updates and ensured content accuracy and relevance.
- Integrated HTML, CSS, JavaScript, and other programming languages into websites.
- Designed logos, icons, images, and banners for websites.
- Built relationships with clients through frequent communication regarding project progress.
- Utilized SEO techniques to improve search engine rankings of websites.
- Conferred with management and development teams to prioritize needs, resolve conflicts, and develop solutions.
Host Parent
IEE and Oui Connect
Claremont
08.2008 - 08.2017
- Created an immersion environment for students visiting from various countries (Japan, Canada-Quebec, Germany, and France)
- Encouraged oral communication using various techniques of repetition, chunking, formulaic French (intermediate) expressions, and code switching
- Encouraged oral communication through conversation of their home country and visiting their home countries
- Encourage written communication through social posts, emails, and letters
Childbirth Educator
Avocado Baby
Claremont
09.2005 - 12.2012
- Enroll perspective parents in natural childbirth course
- Educate parents on natural childbirth methods and relaxation techniques
- Assist as a doula at births
- Educate parents on breastfeeding and nutrition pre and post birth
- Design and maintain webpage and social media
- Create power points to correlate with course topics
- Maintain social media
- Attend continuing education in birth methods, breastfeeding, and newborn care
Regional Exchange Coordinator
IEE
Claremont
01.2008 - 08.2009
- Recruited 20-30 host families each year to host German Teenagers visiting the IE
- Organized daily field trips for students to places around Southern California
- Developed cultural lesson plans for German teens
- Discuss with Germans how they are enjoying their experience
LA Teacher
Saint Anne Catholic School
Barrington
08.2001 - 04.2002
- Instruct students on writing elements
- Instruct students on grammar structures
- Discuss literature with students
- Encourage personal goals of students
- Discuss students strengths and weaknesses with parents
- Complete grades and other necessary paperwork
- Design lesson plans using 7 intelligences
LA Teacher
Saint Anastasia Catholic School
Waukegan
08.1999 - 08.2001
- Instruct students on writing elements
- Instruct students on grammar structures
- Discuss literature with students
- Encourage personal goals of students
- Discuss students strengths and weaknesses with parents
- Complete grades and other necessary paperwork
- Design lesson plans
Bookkeeper
Village in the Park
Shaumburg
07.1997 - 08.1999
- Accepting rental payments for over 900 apartments
- Maintaining in house server
- Updating lease agreements when needed
- Serving eviction notices and aiding lawyer when needed
- Collecting overdue accounts
- Submitting to accounts receivable utilities payments
- Oversee petty cash
- Instruct other properties in Rent-Roll System
- Run end of month reports and open new month in Rent-Roll System
- Communicate with Corporate Accountants daily on accounts
- Deposit monies into bank account daily
Education
B.A. - English Ed French
Purdue University
W Lafayette, IN05.1997
Skills
- French
- Vendor management
- Community governance
- Policy development
- Project coordination
- Conflict resolution
- Strategic planning
- Interpersonal relations
- Effective communication
- Time management
- Budget management
- Board of directors support
- Microsoft Office
- Google Docs
- Purchasing
- Open Office
Personal Information
Avid reader
Knitting
Hiking
Traveling
Cooking
Timeline
Community Association Manager
Condominium Management Services
05.2021 - Current
After School Community Assistant
City of Fontana
03.2020 - 04.2021
President, Board of Directors
Fontana Aquatics Club
08.2016 - 07.2022
Web designer/Desk
Inland Dance Academy
04.2014 - 04.2018
Host Parent
IEE and Oui Connect
08.2008 - 08.2017
Regional Exchange Coordinator
IEE
01.2008 - 08.2009
Independent Home Educator
Homeschool
08.2007 - 05.2022
Childbirth Educator
Avocado Baby
09.2005 - 12.2012
LA Teacher
Saint Anne Catholic School
08.2001 - 04.2002
LA Teacher
Saint Anastasia Catholic School
08.1999 - 08.2001
Bookkeeper
Village in the Park
07.1997 - 08.1999
B.A. - English Ed French
Purdue University