Stacy Leaming-Conroy
Courtice,Canada
Summary
Focused Durham College employee with over 17 years of success in guiding students on academic decisions. Successful at guiding students through course registration steps, course selection and academic planning. Expertise in goal setting and active listening while having compassion and empathy for all students.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Student Academic Learning Services, Durham College
2021.04 - Current
- Responsible for triaging students and booking appointments with the appropriate Learning Specialist
- Managed phone and email correspondence and handled incoming and outgoing mail
- Responsible for tracking department use, and assisted with statistical reporting
- Tracked and processed budget accounts, invoices and receipts
- Assisted development and implementation of new administrative procedures
Administrative Assistant
School of Media, Art & Design, Durham College
2006.10 - 2020.06
- Assisted students with timetable changes, registering for classes, adding courses timetable all while using the Banner system
- Provided students with details about their program and helped them to understand pre-requisites and co-requisites
- Assisted the Student Advisors with filling out grades on student audit forms
- Maintained records in compliance with the Freedom of Information Act, and Records Information Management policy and procedures
- Prepare various accounting documents (invoices, reconciliations, purchase orders, expense reports)
- Prepare correspondence, reports, course syllabus and student records
Support Staff / Temporary Front Line Receptionist
Vice President, Academics, Durham College
2017.03 - 2017.04
- Organized and planned the Academic Leadership Team meetings and took minutes
- Prepared student focus groups
- Maintained an up to date calendar of the Vice President and Associate Vice President.
Interim Student Advisor
School Of Media, Art And Design
2010.01 - 2010.02
- Developed and implemented individualized academic plans for students using the Program of Study and Banner
- Directed students to access available resources, such as the International Student Office, Student Academic Learning Services, Campus Health and Wellness, and the credit transfer office
- Monitored student progress using audit forms to drive successful academic outcomes
- Collaborated with parents, and school faculty to address potential academic issues and grow student success
- Advocated for students to relevant information about academic and personal support services available on campus such as the Access and Support Centre
- Helped students develop organizational, time management and study skills
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations
Education
Introduction to Psychology Online Course -
Durham College
Oshawa, ON01.2014
Microsoft Office Suite Certificate
Durham College
Oshawa, ON04.2007
Food And Drug Technology - 3 Year Diploma Program -
Durham College
Oshawa, ON04.2003
Skills
- Excellent interpersonal communication skills
- Course Planning and Organization
- College application assistance
- Student registration procedures and policies
- Academic monitoring and progress reporting using student audit forms and banner
- Recruitment Participation (fall and spring Open House)
- Student records management and maintenance
- Proficiency in MS Teams, MS Office Suite, Banner System, Zoom platform
- Detail oriented and organized
- Excellent multi-tasking skills
- Self-motivated, team player and problem solver
- Scheduling and calendar management
Certificates
CPR and Defibrillation Use
Mental Health First Aid Training
Accessibility for Ontarians with Disabilities Act (AODA)
Non-violent Crisis Intervention
Achieving Excellence in Communication
Achievement - Customer Service Workshop
W.H.M.I.S.
Sexual Violence First Aid
Workplace Violence and Harassment
Timeline
Administrative Assistant
Student Academic Learning Services, Durham College
2021.04 - Current
Support Staff / Temporary Front Line Receptionist
Vice President, Academics, Durham College
2017.03 - 2017.04
Interim Student Advisor
School Of Media, Art And Design
2010.01 - 2010.02
Administrative Assistant
School of Media, Art & Design, Durham College
2006.10 - 2020.06
Introduction to Psychology Online Course -
Durham College
Microsoft Office Suite Certificate
Durham College
Food And Drug Technology - 3 Year Diploma Program -
Durham College
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