STACY JONES
Newmarket ,Canada
Summary
Dynamic individual with a track record of quickly acquiring new skills and thriving in challenging situations. Known for strong work ethic and ability to build effective relationships.
Overview
26
26
years of professional experience
Work History
Homesteading/ Self Sustainable
Self employed
04.2020 - 04.2025
- Managed inventory and supplies to ensure availability of materials when required.
- Prioritized tasks to efficiently meet service goals.
- Completed routine maintenance and repairs on equipment.
- Resolved issues effectively, demonstrating strong problem-solving skills
- Operated machinery and tools Safely
Supervisor
Tim Hortons
08.2016 - 08.2019
- Promptly addressed customer complaints, ensuring sustained satisfaction levels.
- Identified opportunities for improvement through regular monitoring of employee productivity.
- Developed quality control protocols that considerably decreased error rates.
- Facilitated training for new hires on company policies and performance criteria.
Baker/cashier
Tim Hortons
01.2013 - 01.2016
- Utilized suggestive selling techniques to boost customer satisfaction.
- Gained understanding of departmental functions to improve store efficiency.
- Followed company protocols for safe food storage and preparation practices.
- Executed accurate payment processing through POS system for different transaction types.
Bank Teller
TD Canada Trust
10.2005 - 03.2006
- Cultivated strong customer relationships to drive repeat business.
- Processed deposits, withdrawals, transfers, and loan payments with precision.
- Ensured high security standards while handling large financial transactions.
- Adhered to strict compliance guidelines during completion of financial transactions.
Customer Service
Doogan's Pet Emporium
01.2003 - 04.2004
- Delivered exceptional customer service to all guests, ensuring satisfaction and loyalty.
- Advised on proper nutrition and care for various types of pets.
- Inspected incoming shipments for damages or discrepancies; reported issues to management.
- Unboxed new merchandise and restocked shelves in organized arrangements to enhance visibility.
Assistant Manager
Mr. Greek Jr
01.1999 - 01.2001
- Delegated tasks to staff, establishing clear priorities and goals.
- Recruited and trained new employees to fulfill job requirements.
- Reviewed employee performance while providing feedback and coaching for continuous improvement.
Education
Banking and Finance -
CDI College
Newmarket, ON06.2005
High School Diploma -
Dr. G.W Williams Secondary School
Aurora, ON06.2001
Skills
- Self-motivation
- Leadership
- Problem-solving
- Task prioritization
- Inventory control
- Time management
- Equipment maintenance
- Customer service
Timeline
Homesteading/ Self Sustainable
Self employed
04.2020 - 04.2025
Supervisor
Tim Hortons
08.2016 - 08.2019
Baker/cashier
Tim Hortons
01.2013 - 01.2016
Bank Teller
TD Canada Trust
10.2005 - 03.2006
Customer Service
Doogan's Pet Emporium
01.2003 - 04.2004
Assistant Manager
Mr. Greek Jr
01.1999 - 01.2001
Banking and Finance -
CDI College
High School Diploma -
Dr. G.W Williams Secondary School
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