Stacy Jones

• Answer and direct phone calls
• Assist students, staff and general public with registrations
• Process and maintain student records using PowerSchool
• Other duties as assigned.
• Attendance - Powerschool
• Enter grades and produce report cards

• Analyze information from various sources and apply legislative, policy or other requirements to resolve taxpayer inquiries, accounts or non-compliance
• Adapting to change, dealing with stress and handling difficult situations
• Resolved caller issues quickly and thoroughly.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Communicating with taxpayers and representatives both verbally (on the phone) and in writing, to provide information, explanation and/or clarification on CRA benefits, programs, entitlements and requirements while demonstrating courtesy, empathy and professionalism

• Providing confidential support to Purchasing Staff: ensuring effective day-to-day office operation, updating, and maintaining department records, including administration of contracts using document management software; responding to telephone inquiries within th Board and outside vendor
• Creating and scrutinizing requisitions and processing Purchase Orders for supplies, goods and services and equipment through Sparkrock Financial Information System and NAV
• Ensuring all purchasing activities comply with BPS Supply Chain Directive mandatory guidelines
• Assisting in competitive bid process by maintaining documents including RFQ, RFP, RFT and RFO via Bids and Tenders; closing competitive bid in accordance with deadline; create spreadsheet of tender packages ensuring completion and accuracy and noting initial results; update and maintain master procurement files
• Managing information on Purchasing webpage on Board’s public website to ensure current and accurate information
• Responsible for processing and maintaining P-Cards, including setting up new cards, processing limit increases following policy and procedures and notifying appropriate manager
• Responsible for auditing Procurement and Risk Management P-Card activity and also distributing US Bank monthly statements to all Board departments
• Analysis of Board Amazon purchasing orders to ensure appropriate risk management in place

Processing various RFx documents

• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Maintained accurate records of purchases, pricing, and documentation for audit purposes.
• Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
• Maintained complete documentation and records of all purchasing activities.
• Resolved discrepancies between purchase orders and invoices promptly, maintaining high level of accuracy in financial records.
• Supported senior staff in execution of strategic sourcing initiatives, leading to more competitive supplier agreements.
• Streamlined purchasing processes for increased efficiency and reduced procurement time.
• Processed purchase orders and invoices in accordance with company procedures.

• Professional Development Support- developed CUPE Professional Development program on The HUB for lead supervisors and Facilities Management
• Supporting all administrative tasks related to new employee onboarding including communication with new CUPE employees, creation of folders, set-up needs in The Hub and other required tasks
• Regular maintenance and updates of all online Professional Development materials
• Customer Service Administrator for CUPE onboarding
• Knowledge of: eBase platform, SparkRock Platform, MS Teams, S2Netbox
• Facilitated onboarding for CUPE new hires
• Created HUB learning platform for skills upgrading and collaborated with partners
• Responsible for Facilities Management HelpDesk
• Creating, executing, and tracking work orders

• Look at clients finances to determine right type of mortgage. Assess and compare needs and financial circumstances, identify suitable mortgage options for clients, and determine if client meets lender's criteria.