Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Hornby

Office Administrator
Hamilton,Ontario

Summary

Dedicated administrative professional with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Successfully experienced in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

Office Administration/ Billing

Nella Cutlery
10.2018 - 08.2021
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Assisted with onboarding of new employees.
  • Coordinated travel arrangements for staff members.
  • Optimized office supply inventory by regularly reviewing usage patterns and restocking accordingly.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Compiled and analyzed data to produce reports.

Office Administration/ Front desk

Oakville Sports Medicine Centre
01.2016 - 09.2018
  • Demonstrated adaptability in adjusting quickly to changing priorities while maintaining high levels of accuracy in task execution.
  • Coordinated and scheduled meetings and appointments.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Edited and proofread documents for accuracy and completeness.
  • Utilized office management software to record and track customer information.
  • Optimized office supply inventory by regularly reviewing usage patterns and restocking accordingly.
  • Expedited workflow through meticulous data entry, ensuring up-to-date records were readily accessible for reference purposes.
  • Supported executive staff, managing calendars, scheduling appointments, and arranging travel plans for optimal efficiency.
  • Maintained confidentiality of sensitive information through proper storage and disposal practices.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved customer satisfaction by promptly addressing inquiries and resolving concerns professionally.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Reconciled account files and produced monthly reports.
  • Compiled and analyzed data to produce reports.
  • Skilled at working independently and collaboratively in teams.
  • Gained strong leadership skills by managing projects from start to finish.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.

Owner of private home daycare

CFB Petawawa
09.2008 - 06.2011


  • Met with parents about daily activities, positive developments, and issues.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Enhanced children''s cognitive development by implementing age-appropriate educational activities and playtime.
  • Logged information regarding naps, feedings, and any medications administered.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Implemented individualized care plans for each child based on their unique needs and developmental milestones achieved.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children patiently through many different scenarios and modeled positive behaviors.
  • Promoted good social skills by helping children work through conflicts and leading many collaborative games.
  • Ensured a safe and nurturing environment for children, conducting regular safety checks and maintaining cleanliness.
  • Implemented conflict resolution techniques promoting peaceable resolutions among peers during disagreements.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Managed daily operations of the home daycare, including scheduling, budgeting, and recordkeeping.
  • Responded to inquiries from parents and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Streamlined administrative tasks such as enrollment paperwork processing resulting in efficiency improvements.
  • Treated basic first aid needs such as cleaning and bandaging minor cuts.
  • Administered prescription and OTC medicines to meet children's specific needs.
  • Managed home environment to keep areas clean, organized and free of safety hazards.
  • Developed strong relationships with parents through open communication, addressing concerns, and providing updates on their child''s progress.
  • Proven ability to learn quickly and adapt to new situations.

Education

Paralegal Diploma -

Mohawk College
Hamilton, Ontario

High School - undefined

Fort Erie Secondary School
Fort Erie, ON

Skills

  • Able to work in a fast paced, high demand atmosphere and under pressure to meet deadlines

  • Competently schedule appointments and handle client’s questions and concerns

  • Efficient computer and multiline phone skills

  • Proficient in charting and creating/maintaining files

  • Experienced with power point, word, Excel and various scheduling programs

  • Adept in drafting, proofreading, reviewing, and editing professional correspondence and documents

  • Proficient in opening and closing procedures including balancing and deposits

  • Strong ability to multitask

  • Friendly and outgoing

  • Professional and trustworthy in any atmosphere

  • Knowledgeable, organized, and adaptable

  • Excellent conflict and stress management skills

  • Skilled in handling sensitive information and emotionally charged situations

  • Detail oriented and meticulous

Timeline

Office Administration/ Billing

Nella Cutlery
10.2018 - 08.2021

Office Administration/ Front desk

Oakville Sports Medicine Centre
01.2016 - 09.2018

Owner of private home daycare

CFB Petawawa
09.2008 - 06.2011

Paralegal Diploma -

Mohawk College

High School - undefined

Fort Erie Secondary School

Similar Profiles

CREATE PROFILE
Stacy HornbyOffice Administrator