Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

STACY HILDA AKOTH

Edmonton

Summary

Experienced, motivated, and enthusiastic professional with expertise in client interaction and effective communication. Skilled in promptly addressing inquiries and providing accurate information to ensure customer satisfaction. Committed to teamwork, dedication, hard work, exceptional competence, and diligence to contribute as a resourceful employee in achieving organizational goals.

Overview

10
10
years of professional experience

Work History

Head Cleaner

Serene Cleaners
03.2024 - Current
  • Supervised a team of 3 cleaning staff,ensuring tasks were completed efficiently and up to company standards.
  • Trained new staff on safety procedures ,cleaning protocols and proper equipment usage.
  • Conducted regular inspections to ensure hygiene and cleanliness standards were met.
  • resolved clients complaints and implemented improvements for enhanced customer satisfaction.

Secretary's Assistant

Pixova Studio
01.2018 - 11.2020
  • Ensuring smooth and efficient operation of the studio.
  • Handling various various administration and organisational tasks.
  • Enabling photographers and other studio staff to focus on their creative work and client interactions.

Front Office Assistant

Gilchery Skiptace Limited
04.2016 - 12.2017
  • Greeting,assisting and managing inquiries from external stakeholders.
  • ensuring a positive and efficient interaction and supporting administrative tasks essential for smooth operation of the organizations front-facing functions.

Cleaner

Parapet Cleaning Services
08.2014 - 06.2016
  • Performed daily cleaning duties in commercial and residential tasks including vacuuming,mopping,dusting and sanitizing surfaces.
  • Operated and maintained cleaning equipment safely and effectively.
  • Reported maintenance issues and ensured adherence to workplace safety guidelines

Education

Certificate of Secondary Education -

Hospital Hill High School
01.2012

Skills

  • Pleasant ,presentable appearance and strong communication skills
  • Excellent customer service, time management, analytical and administrative skills
  • Integrity, commitment to service and respect to diversity
  • Ability to quickly adapt to different types of cultures

Languages

English
Native or Bilingual

Accomplishments

  • Improved cleaning standards:

- Implemented a new cleaning protocol that improves hygiene standards.

  • Team leadership:

-Successfully supervised and trained a team of cleaning staff, reducing errors and improving task efficiency.

  • Time management:

Timeline

Head Cleaner

Serene Cleaners
03.2024 - Current

Secretary's Assistant

Pixova Studio
01.2018 - 11.2020

Front Office Assistant

Gilchery Skiptace Limited
04.2016 - 12.2017

Cleaner

Parapet Cleaning Services
08.2014 - 06.2016

Certificate of Secondary Education -

Hospital Hill High School

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STACY HILDA AKOTH