Resourceful professional with experience in restaurant service and office support, demonstrating strong attention to detail and effective multitasking in fast-paced environments. Committed to enhancing productivity and operational efficiency through clear communication and collaboration.
Overview
9
9
years of professional experience
Work History
Paraprofessional
Central School District
Rancho Cucamonga
12.2024 - Current
Implemented behavior management strategies to cultivate a positive learning environment.
Implemented behavior management strategies to foster a positive learning environment.
Applied positive reinforcement techniques to redirect negative behaviors.
Supervised small groups during instructional periods to boost student engagement.
Communicated confidential student performance details with parents and authorized parties.
Coordinated student performance and enrichment activities to achieve learning goals.
Handled clerical duties, ensuring organized documentation for teachers.
Dental Receptionist
Drs Villarroel & Villarroel DDS
Rialto
03.2025 - 05.2026
Managed front desk operations including scheduling appointments, collecting payments.
Coordinated patient scheduling and appointment reminders to enhance patient flow.
Verified insurance and addressed patient billing inquiries to support seamless financial processes.
Utilized dental software for appointment management and record keeping.
Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
Organized patient charts before appointments to streamline check-in process.
Assisted dentists during dental treatments and procedures.
Monitored supply levels within the office and ordered new materials.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Server
Logan's Roadhouse
Fontana
07.2017 - 12.2024
Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
Processed orders accurately using point-of-sale systems.
Maintained cleanliness and organization of dining area throughout shifts.
Supported bar team by preparing drink orders and managing stock levels.
Executed opening and closing duties, setting up dining area and restocking supplies to ensure smooth operations.
Handled money transactions accurately while adhering to cash handling procedures.
Addressed guest inquiries and complaints efficiently and professionally.
Collaborated with restaurant staff to streamline operations and improve service delivery.