Stacy Ferrusquias Hider
Riverside
Summary
Dynamic professional with extensive experience in front desk operations at Fontana Pediatrics and Family Clinic. Expertise in patient scheduling and insurance verification ensures seamless clinic flow. Proven ability to manage correspondence and foster strong patient relationships, enhancing patient satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Fontana Pediatrics and Family Clinic
Fontana
01.2026 - Current
- Greeted patients warmly and managed front desk operations efficiently.
- Answered phone calls promptly and addressed patient inquiries effectively.
- Answered incoming calls, redirected to appropriate personnel, and took messages to enhance communication flow.
- Scheduled appointments and maintained accurate patient records daily.
- Processed insurance information and verified eligibility for services.
- Coordinated with medical staff to optimize patient flow and reduce wait times in clinic.
- Assisted patients with forms and provided information on clinic services to improve patient experience.
- Managed incoming and outgoing correspondence with professionalism.
Order Processor
NRI Distribution
Fontana
01.2021 - Current
- Specialized in order processing and logistics within distribution company.
- Pulled and verified orders, processed shipments via express, UPS, and ground services to ensure timely delivery.
- Notified of layoff due to insufficient workload.
Phlebotomist
Kaiser Permanente
Fontana
01.2019 - Current
- Monitored patient vitals, drew blood, and collected specimens for accurate diagnostic testing
- Provided healthcare services in a hospital setting, ensuring patient comfort and safety
- Resigned from part-time position after contributing to patient care and support
Education
High School -
Arlington High School
Riverside, CA05.2009
U.S Colleges of Riverside - Plebotmist
U.S Colleges of Riverside
Riverside, CA04.2018
Skills
- Front desk operations
- Appointment coordination
- Patient scheduling
- Insurance verification
- Medical record management
- Customer relationship management
- Correspondence handling
Applicant
Stacy Ferrusquias Hider, Open (Front Office), 951-858-8008, stacyhider5@gmail.com, True, Full-time, True, ASAP, True, 8008 Magnolia Ave #43, Riverside, CA, 92504, 7, 0, False, False, False
Timeline
Front Desk Receptionist
Fontana Pediatrics and Family Clinic
01.2026 - Current
Order Processor
NRI Distribution
01.2021 - Current
Phlebotomist
Kaiser Permanente
01.2019 - Current
High School -
Arlington High School
U.S Colleges of Riverside - Plebotmist
U.S Colleges of Riverside