Madeline Heidemann
Citrus Heights
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in people skills and sales experience, preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
4
4
years of professional experience
Work History
Barista
Dragon Tea Cafe
02.2025 - 06.2025
- Prepared high-quality beverages, ensuring consistency and adherence to cafe standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained cleanliness and organization of workspaces, contributing to a welcoming environment.
- Provided exceptional customer service, effectively addressing inquiries and resolving concerns.
- Opened store efficiently, ensuring all operations ready for customer service.
- Managed closing procedures to ensure store readiness for next day operations
Cashier
Homegoods Stores
11.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and accessibility.
- Collaborated with team members to restock merchandise promptly during busy periods.
- Operated material handling equipment to efficiently move products within warehouse environment.
- Managed inventory levels, verifying stock accuracy upon opening shifts.
Food Service Worker
Capriotti's
07.2024 - 10.2024
- Assisted in food preparation and assembly for daily meal service.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment to prepare and serve food efficiently.
- Collaborated with team members to ensure timely service during peak hours.
Movie Theater Attendant
Olympus Point
03.2021 - 10.2024
- Assisted customers with ticket purchases and concession orders to enhance service experience.
- Maintained cleanliness and organization of theater facilities for optimal guest satisfaction.
- Operated ticketing and point-of-sale systems efficiently during peak hours.
- Provided accurate information on showtimes and movie details to patrons.
Education
High School Diploma -
Roseville Independence High School
Roseville, CASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Exceptional customer service
- Order taking
- Adaptive and creative
- Safe food handling
- Beverage preparation
- Safe food handling practices
- Food preparation
- Hospitality service expertise
- Drink customization
- Ordering procedures
- Smoothie making
- Retail management
- Sandwich preparation
- Front counter maintenance
- Calm demeanor
- Positive and professional
- Customer service
Timeline
Barista
Dragon Tea Cafe
02.2025 - 06.2025
Cashier
Homegoods Stores
11.2024 - 01.2025
Food Service Worker
Capriotti's
07.2024 - 10.2024
Movie Theater Attendant
Olympus Point
03.2021 - 10.2024
High School Diploma -
Roseville Independence High School
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