Stacy Evans
Oliver,BC
Summary
Personable Office Administrator with [Number] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
14
14
years of professional experience
Work History
Conveyancer/Office Administration Manager
C21 Premier Properties
05.2022 - 08.2024
- Analyzed legal documents and identified pertinent issues for clients.
- Created and finalized contracts and other legal documents for clients.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
Receptionist Administrator
Skaha Ford
06.2020 - 11.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Monitored front areas so that questions could be promptly addressed.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Team Lead
Suzy Sheir
08.2019 - 05.2020
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Created and managed project plans, timelines and budgets.
Promotions Manager
Canadian Tire
01.2011 - 01.2018
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Managed day-to-day functions of promotion and marketing departments.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Collaborated with sales staff to plan campaigns.
- Collected performance data on each promotion to better plan future events.
Education
High School Diploma -
George MacDougall
Airdrie, AB06.1994
Skills
- Organization and Administration
- Policy Knowledge
- Decision-Making
- Document filing
- Multitasking Abilities
- Financial Administration
- Professionalism
- Written Communication
- Professional Demeanor
- Attention to Detail
- Teamwork and Collaboration
- Time Management
Languages
English
Full Professional
Timeline
Conveyancer/Office Administration Manager
C21 Premier Properties
05.2022 - 08.2024
Receptionist Administrator
Skaha Ford
06.2020 - 11.2021
Team Lead
Suzy Sheir
08.2019 - 05.2020
Promotions Manager
Canadian Tire
01.2011 - 01.2018
High School Diploma -
George MacDougall
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