Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacy-Ann Williams

Mississauga,Ontario

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in community and residential settings providing guidance and encouragement to patients through physical and emotional support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Support Worker Team Lead

Memory And Company Respite Hotel
03.2022 - Current
  • Coordinates team activities and delegated tasks to ensure efficient completion of duties.
  • Develops strategies for problem solving and conflict resolution among team members.
  • Monitor daily work flow to ensure adherence to established policies and procedures
  • Establish clear expectations for employees, providing guidance when needed.
  • Held monthly staff meetings to discuss issues, and brainstorm solutions.
  • Collaborates with other departments to ensure alignment of goals across teams.
  • Maintains a positive work environment that promotes collaboration between team members.
  • Ensure compliance with all safety regulations in the workplace.
  • Participates in regular meetings with leadership to provide updates on team progress.
  • Offers training and support to keep team members motivated.
  • Assists clients with daily activities such as bathing, dressing and grooming.
  • Provides companionship to isolated or lonely clients by engaging in conversation and accompanying them on walks.
  • Monitor changes in client behavior and reported any concern to nursing staff.
  • Prepares meals according to dietary needs of individuals served.
  • Encourage clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Provides personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Responds promptly to emergency situations involving clients’ safety or well-being.
  • Develop a positive relationship with clients by demonstrating empathy and respect for their needs.
  • Performes light housekeeping duties such as laundry services for clients.
  • Provides emotional support for terminally ill patients and their families.
  • Encourage clients to participate in activities of daily living to enhance personal dignity


Life Enrichment Assistant

Amica City Centre
04.2020 - Current


  • Boosts social interaction among residents through facilitating group events and outings.
  • Facilitates open communication channels between residents, families, and staff regarding ongoing activity programs and individual preferences.
  • Adapt activities as needed to accommodate varying physical and cognitive abilities, ensuring all residents could participate in programming efforts.
  • Facilitates group programs in a timely and efficient manner.
  • Assists with the development of a monthly newsletter and activity calendar.
  • Promotes quality of life through daily scheduled activities designed for residents.
  • Assists residents to and from various daily activities.
  • Independently facilitates group fun and fitness exercises
  • Assists at the concierge desks, greeting guests, managing mail and deliveries.
  • Assists with the daily sales, restocking, and inventory of the store in the home
  • Email and follow up with family members regarding participation of residents in activities.
  • Provides companionship, recreational activities, and emotional support to individuals with dementia.
  • Organize field trips to community attractions for the purpose of providing social interaction and recreation for residents.
  • Maintain accurate records of residents’ attendance at programs and events.
  • Create a positive environment by demonstrating respect for all individuals regardless of age, race or gender.
  • Performs assessments to determine individuals limitations or strengths.

Community Personal Attendant

AbleLiving Services Mississauga
09.2021 - 03.2024
  • Cared for patients with varying degrees of disabilities or developmental challenges.
  • Created clean and organized patient environment to cultivate wellness.
  • Provided emotional support to clients during times of stress, offering a listening ear and empathetic understanding when needed.
  • Fostered independence for clients, supporting their self-care routines and encouraging autonomy whenever possible.
  • Maintained a clean and organized living environment for clients, performing light housekeeping duties as required.
  • Safeguarded client privacy and maintained confidentiality while managing sensitive personal information and medical records.
  • Improved clients'' quality of life by assisting with daily activities, such as dressing, grooming, and meal preparation.
  • Facilitated open communication between clients and their families regarding care plans, goals, concerns, or changes in condition.
  • Promoted client well-being by engaging them in stimulating conversations and recreational activities tailored to their interests.
  • Enhanced client satisfaction by providing personalized care and assistance tailored to individual needs.
  • Assisted clients in maintaining their personal hygiene by providing bathing and toileting assistance while preserving dignity and privacy.
  • Developed strong relationships with clients based on trust, respect, and genuine compassion for their unique circumstances.
  • Documented client progress through detailed record-keeping practices that allowed for effective communication among caregivers and family members.

Life Enrichment-Student Intern

Amica City Centre
09.2019 - 03.2020
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Followed school schedules and policies to promote safety and learning.
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
  • Developed meaningful relationships with residents through one-on-one visits and conversations.
  • Assisted with event planning, support and execution of in person engagement.
  • Assisted residents in planning and scheduling activities to meet their individual needs.


Education

Diploma - Social Service Worker Gerontology

Sheridan College Institute of Technology And Advanced Learning
Brampton
06.2020

Certificate - Practical Nursing

Davandres' Vocational Institute
Jamiaca
06.2002

Skills

  • Mobility Assistance
  • Community Outreach
  • Active Listening
  • Multitasking
  • Community Resources
  • Needs Assessments
  • Behavioral Support
  • Social support
  • Palliative Care
  • Cultural Sensitivity

Certification

  • Introduction to Palliative Care Series

Timeline

Personal Support Worker Team Lead

Memory And Company Respite Hotel
03.2022 - Current

Community Personal Attendant

AbleLiving Services Mississauga
09.2021 - 03.2024

Life Enrichment Assistant

Amica City Centre
04.2020 - Current

Life Enrichment-Student Intern

Amica City Centre
09.2019 - 03.2020

Diploma - Social Service Worker Gerontology

Sheridan College Institute of Technology And Advanced Learning

Certificate - Practical Nursing

Davandres' Vocational Institute

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Stacy-Ann Williams