Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Stacie Quartey

Stacie Quartey

Beamsville

Summary

Recent Sport Management graduate with a strong foundation in industry principles and practical experience gained through academic projects and volunteer work. Eager to deepen my expertise and advance my career through the Master of Sport Management program.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Outdoor Summer Coach

Soccer World
05.2024 - 08.2024
  • Planning and facilitating age appropriate lesson plans and activities
  • Adhering to all Soccer World’s policies and procedures
  • Supervising children and youth ages 6-11 years old
  • Implementing positive behavior management strategies
  • Organizing camp equipment; set-up and clean-up duties
  • Other duties as necessary

Package Handler

Fedex
04.2022 - 08.2022
  • Physical loading, unloading and sorting of packages with varying sizes and weights by hand
  • Included lifting, pushing, pulling, carrying, scanning and placing packages into trucks
  • Adhered to all requirements and regulations for interstate HAZMAT carriers
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards

Customer Service Representative

Bill Gosling Outsourcing
04.2022 - 08.2022
  • Gave customers information about products and services
  • Ensured customer satisfaction and provided professional customer support
  • Negotiate payment terms and arrangements where applicable
  • Updated customer files with appropriate information
  • Ensured information being placed in customer files following regulatory, client specific, and corporate guidelines
  • Respond to customers on all inbound/outbound calls

Sales Associate

SVP Sports
10.2019 - 07.2020
  • Greeted and welcomed customers to the store and answered their questions
  • Assess customers with needs and provide assistance and information on shoes
  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain in stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Handle returns

Admissions Associate

Canada’s Wonderland
03.2019 - 10.2019
  • Greeted and welcomed guests to the park, provided park information including pricing and promotions
  • Assisted guests with season pass processing which included completion of registration forms, verification and photo taking
  • Assisted guests with ticket processing(i.e)accepting tickets, verifying authenticity, scanning bar-coded tickets and placing entry stamps on guests wrists
  • Completed ticket sales, upgraded season pass transactions on a touch screen computer based cash system
  • Completed parking tolls transactions on a wireless computer-based cash system
  • Maintained high service standards via handling large sums of money, tickets and cards, made quick and accurate transactions
  • Maintained a strict record of daily variances by completing all required paperwork in a timely manner.

Education

Ontario Secondary School Diploma -

West Humber Collegiate Institute
Etobicoke, ON
06.2021

Bachelor of Sport Management -

Brock University
St. Catharines, ON
06-2025

Skills

  • Communicates effectively both orally / written
  • Strong interpersonal and organizational skills
  • Quick learner with initiatives, reliable and adaptable
  • Committed, responsible and supportive team worker
  • Able to multitask and work in a fast pace environment
  • Friendly personality accompanied by positive attitude
  • Works well in a team environment as well as individually

Certification

Certified Personal Trainer (CPT), International Sports Sciences Association (ISSA) - May 2025

Languages

English
Full Professional

Timeline

Outdoor Summer Coach

Soccer World
05.2024 - 08.2024

Package Handler

Fedex
04.2022 - 08.2022

Customer Service Representative

Bill Gosling Outsourcing
04.2022 - 08.2022

Sales Associate

SVP Sports
10.2019 - 07.2020

Admissions Associate

Canada’s Wonderland
03.2019 - 10.2019

Ontario Secondary School Diploma -

West Humber Collegiate Institute

Bachelor of Sport Management -

Brock University

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Stacie Quartey