Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Stacie Pipkin

Carmichael

Summary

Accomplished Restaurant Manager with a proven track record at Panera Bread, enhancing operational efficiency and customer satisfaction. Expert in menu development and sanitation practices, coupled with exceptional leadership and problem-solving abilities. Successfully boosted team morale and reduced staff turnover, demonstrating a strong balance of hard and soft skills.

Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced [Type] restaurants. Familiar with training new staff how to complete work quickly.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Nutrition Service Worker

Twin Rivers School District
09.2022 - 09.2024
  • Prepared and served meals for 500+ students
  • Set up and closed work area
  • Ordering and inventory
  • Stocking and maintaining work environment to standard
  • After school program
  • Fruit and veggie program

Restaurant Manager

Cracker Barrel Restaurant
12.2018 - 09.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Coordinated with catering staff to deliver food services for special events and functions.

Restaurant Manager

Mimi's Cafe
08.2015 - 11.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Restaurant Manager

Panera Bread
05.2005 - 08.2015
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Initiated community outreach programs, increasing restaurant's visibility and engagement with local community.
  • Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Coordinated with catering staff to deliver food services for special events and functions.

Assistant Manager

Brookfields Restaurant
06.1997 - 02.2005
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.

Sales Associate

Conroy's Flowers
02.1988 - 12.1992
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

No Degree - General Studies

American River College
Sacramento, CA

High School Diploma -

Foothill High School
Sacramento, CA
06-1994

Skills

  • Food preparation
  • Microsoft office
  • Sanitation practices
  • Health promotion
  • Supervisory skills
  • Meal planning
  • Allergen awareness
  • Menu development
  • Nutrient analysis
  • Written and verbal communication
  • Distributing meals
  • Customer service
  • Problem-solving

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.

Awards

2013 Mother Bread Winner (Panera Bread)

Timeline

Nutrition Service Worker

Twin Rivers School District
09.2022 - 09.2024

Restaurant Manager

Cracker Barrel Restaurant
12.2018 - 09.2021

Restaurant Manager

Mimi's Cafe
08.2015 - 11.2018

Restaurant Manager

Panera Bread
05.2005 - 08.2015

Assistant Manager

Brookfields Restaurant
06.1997 - 02.2005

Sales Associate

Conroy's Flowers
02.1988 - 12.1992

No Degree - General Studies

American River College

High School Diploma -

Foothill High School

Similar Profiles

CREATE PROFILE
Stacie Pipkin