Stacie Ouellet
Summary
Results-driven server with a focus on exceptional customer service and teamwork. Experienced in fostering positive guest experiences while maintaining operational excellence and high cleanliness standards.
Work History
Server, Supervisor, Bartender, Host
*Supervised and supported a large team ensuring a smooth front and back of house operations
*Accurately processed bills, entered orders into POS system and preformed cash counting, money handling and closing procedures with accuracy and integrity
*Delivered prompt, friendly, professional service to guests, contributing to a positive and memorable experience
*Ensured the completion of weekly cleaning duties to maintain a safe and inviting environment
Reference: Nicole Cook (co worker) 780-742-8412
Server, Assistant Manager
*Led opening and closing duties, ensuring cleanliness and readiness of restaurant and facilities.
*Delivered attentive, prompt, professional and courteous service to guests, fostering a welcoming and memorable dining experience.
*Managed and motivated staff, delegated tasks, and provided feedback to maintain high performance standards.
*Supported both front and back of house operations, adapting to business needs.
* Accurately processed bills, hand written for easy reading and understanding for kitchen.
Reference Kellie Horvath (manager) 780-385-1551
Server
*Maintained high standards of cleanliness and sanitation throughout the restaurant
*Provided prompt, friendly and professional service to guests to ensure a positive and memorable dining experience
*Resolved customer complaints professionally, upholding company service guidelines
*Accurately took and processed dine in and takeout orders, supporting efficient operations
*Assisted in kitchen and dishwashing duties as needed, demonstrating flexibility and teamwork
Reference Dennise (co worker) 780-718-3725
Education
High School Diploma
After leaving school at a young age, I went back to school to finish my highschool education. I took 2 semesters and finished with a 30 level in Math, English, Biology and Chemistry.
Skills
Accomplishments
While working at Johnny's Eatery in Athabasca, I was the restaurant's only full-time serve during the Town and Country newspaper's annual reader's choice awards, which included restaurants from Athabasca and surrounding communities such as Barrhead, Westlock, Boyle and Lac la Biche. During that time, Johnny's won every customer service category. It was a team effort, but I am proud to have played a significant role in creating the customer experience that earned those rewards.