Stacie Lindsay
Steinbach,MB
Summary
Professional Retail Sales Professional with experience leading teams, driving sales, and optimizing customer experiences. Strong focus on collaboration, inventory management, and adapting to changing needs. Proven track record in achieving sales targets, training staff, and enhancing store operations. Reliable team player with skills in customer service, merchandising, and sales strategy implementation.
Overview
9
9
years of professional experience
Work History
Seasonal Cashier
Manitoba Liquor & Lotteries
06.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Key Holder
Charmed Aroma
02.2022 - 09.2023
- Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
- Implemented visual merchandising standards to create an appealing shopping experience for customers.
- Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
- Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for the store''s operations.
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Customer Experience Rep
Chapters
08.2015 - 11.2020
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Streamlined communication between front-end and back-end operations improving coordination enhancing overall efficiency.
- Developed strong relationships with regular customers by remembering preferences and offering personalized assistance.
- Trained new hires on company policies and best practices, fostering a positive team environment.
Education
Educational Assistant Certificate -
Red River Polytechnic College
01.2021
Skills
- Customer service
- Cash handling
- Retail merchandising
- Product restocking
- Cash drawer balancing
- Refunds and exchanges
- Payment processing
- Sales expertise
- Merchandise restocking
- Product knowledge
- Inventory management
- Point-of-sale system operation
- Staff training
Overview - Summary
13+ years working in the field of retail and customer service. Enthusiastic, creative, goal oriented and results driven. Professional, well organized and demonstrated ability to work independently or as a cooperative team player. Excellent communication skills. Multi-tasking skills and self-motivated while performing tasks and meeting deadlines. Computer efficient and teachable.
Languages
Timeline
Seasonal Cashier
Manitoba Liquor & Lotteries
06.2024 - 08.2024
Key Holder
Charmed Aroma
02.2022 - 09.2023
Customer Experience Rep
Chapters
08.2015 - 11.2020
Educational Assistant Certificate -
Red River Polytechnic College
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