Stacie Dalzell
Fredericton,NB
Summary
Experienced in public-facing roles, office administration, and accounts payable. Possess ability to handle diverse situations with professionalism and tact. Known for dedication, hard work, and commitment to confidentiality. Excel in communication and approach every task with organization, efficiency, and a pleasant demeanor. Strong independent decision-making skills and sound judgment. Require minimal supervision to deliver exceptional results.
Overview
32
32
years of professional experience
Work History
Administrative Support Assistant
Orthodontic Supply of Canada
01.2023 - Current
- Manages high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
- Maintains a well-organized filing system for easy access to important documents, improving overall efficiency.
- Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
- Manages accounts payable to ensure timely and accurate payments.
- Oversees accounts receivables, maintaining up-to-date records and facilitating prompt payments.
- Set up new customer website accounts to support administrative operations.
Customer Service Representative
Orthodontic Supply of Canada
07.2022 - 01.2023
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Managed client relationships by reaching out to both existing clients and potential customers, fostering new business opportunities.
Office Associate/Store Operations
GIANT TIGER
09.2018 - 07.2022
- Balanced cash registers and prepared bank deposits.
- Performed cycle counts to ensure accurate inventory levels.
- Verified and inspected incoming merchandise to ensure accuracy and completeness of deliveries.
- Processed returns for damaged/defective merchandise.
- Checked and entered invoices for discrepancies in price, quantity and items.
- Fulfilled Ecommerce orders.
- Processed payments to vendors for outstanding invoices.
- Organized office supplies and inventory to maintain adequate stock levels.
- Health and Safety Representative duties.
- Managed daily office operations to ensure smooth workflow and organization.
- Assisted in onboarding new staff to facilitate smooth integration into team.
Office Administrator/Service-writer
IRONGATE AUTOMOTIVE & PROPERTY MANAGEMENT
06.2016 - 06.2018
- Prepared work orders and cost estimates for vehicle repairs.
- Handled payments and leases, for storage facilities.
- Responsible for ordering and maintaining shop & office supplies.
- Liaison between the business, and customers.
- Reception-desk duties, answering phone and handling inquiries.
- Processed payments to vendors for outstanding invoices.
- Collected and processed customer payments.
- Responsible for bank deposits.
Merchandising Representative
MOSAIC SALES SOLUTIONS
06.2010 - 06.2016
- Collaborated with store managers to implement effective merchandising strategies that increased revenue generation.
- Supported inventory management, such as returns, stock tracking, and ordering.
- Identified, and resolved any problems with merchandising displays.
- Worked independently with minimal supervision, and much freedom to resolve issues on the fly, under clear and strict deadlines.
- Processed and managed large volumes of data, including product planograms, inventory databases, and product release dates.
Travel Consultant
CARLSON WAGONLIT HARVEY'S TRAVEL
01.1999 - 01.2009
- Reserved & managed client travel bookings for individual, family and business travelers.
- Responsible for payments, receipts, and accounting procedures.
- Preparation and responsibility for bank deposit duties.
- Prepared, proofread and validated travel documents.
- Assisted in the development of marketing plans.
- Formation and maintenance of client profiles.
- Liaison with corporate sector administrators.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Food and Beverage Server
WINDSOR COURT RETIREMENT RESIDENCE
01.1993 - 01.1997
- Preparation and serving of meals and room service to residents.
- Assisting in training and development of employees.
- Responsible for private care of Alzheimer residents.
- Assisting in the operation of banquet serving duties.
Education
Degree in Hospitality And Tourism - Hospitality and Tourism
New Brunswick Community College, St. Andrews Campus
Saint Andrews, NB01.1999
High School Diploma -
Fredericton High School
Fredericton, NB01.1995
Skills
- File organization
- Reception duties
- Invoice processing
- Administrative procedures
- Dedicated team player
- Data entry
Languages
English
Native or Bilingual
Timeline
Administrative Support Assistant
Orthodontic Supply of Canada
01.2023 - Current
Customer Service Representative
Orthodontic Supply of Canada
07.2022 - 01.2023
Office Associate/Store Operations
GIANT TIGER
09.2018 - 07.2022
Office Administrator/Service-writer
IRONGATE AUTOMOTIVE & PROPERTY MANAGEMENT
06.2016 - 06.2018
Merchandising Representative
MOSAIC SALES SOLUTIONS
06.2010 - 06.2016
Travel Consultant
CARLSON WAGONLIT HARVEY'S TRAVEL
01.1999 - 01.2009
Food and Beverage Server
WINDSOR COURT RETIREMENT RESIDENCE
01.1993 - 01.1997
Degree in Hospitality And Tourism - Hospitality and Tourism
New Brunswick Community College, St. Andrews Campus
High School Diploma -
Fredericton High School
Similar Profiles
Selena HussainSelena Hussain
Account Manager at White Cap Supply Canada Inc.Account Manager at White Cap Supply Canada Inc.
Jonathan PiccoJonathan Picco
Deck Crew/AB at Maersk Supply Service CanadaDeck Crew/AB at Maersk Supply Service Canada
Rasiya Farook MohamedRasiya Farook Mohamed
Customer Service Representative Team Lead at Canada Supply & TireCustomer Service Representative Team Lead at Canada Supply & Tire
Honore Dukunde KayihuraHonore Dukunde Kayihura
HOME CARE PROVIDER at NOVO SOINS INCHOME CARE PROVIDER at NOVO SOINS INC
Tobiloba AisidaTobiloba Aisida
Inclusion Support Worker at Gogo Group IncInclusion Support Worker at Gogo Group Inc