Stacie Cho
Vancouver
Summary
Skilled in customer service, upselling, efficient use of POS systems, and effective communication in fast-paced environments, ensuring exceptional dining experiences.
Overview
6
6
years of professional experience
Work History
Server & Bartender
Thursday Party, Atelier
06.2023 - 09.2024
- Focused on upselling premium products, including bottles of liquor, effectively increasing sales revenue of the restaurant's overall profitability
- Delivered outstanding service to guests by accurately taking orders and making recommendations, which enhanced the dining experience
- Crafted a diverse range of cocktails using free-pour techniques
Server
Taphouse
06.2021 - 10.2021
- Implemented effective upselling techniques for food and beverage items
- Utilized a POS system efficiently to enter and process orders quickly, ensuring accuracy and speed during high-volume service periods
Server & Cook
Various Sushi Restaurant
08.2018 - 06.2021
- Prepared and presented a variety of hot food
- Managed cash and credit transactions accurately, ensuring proper handling of payments and maintaining accurate financial records for the restaurant
Education
UI/UX DESIGN -
DESIGN LAB
SAN FRANCISCO, CAELECTRONIC ENGINEERING -
CATHOLIC UNIVERSITY OF KOREA
Skills
- Exceptional customer service
- Team collaboration
- Service prioritization
- Suggestive selling
- Effective communication
- Problem-solving
- High volume dining
Other experiences
- Project Manager: Collaborated with developers, designers, and clients at Fortune 500 companies to ensure project goals and timelines were met.
- UI/UX Designer: Designed intuitive, user-centered interfaces while conducting user research and testing to enhance overall user experience and satisfaction.
Timeline
Server & Bartender
Thursday Party, Atelier
06.2023 - 09.2024
Server
Taphouse
06.2021 - 10.2021
Server & Cook
Various Sushi Restaurant
08.2018 - 06.2021
ELECTRONIC ENGINEERING -
CATHOLIC UNIVERSITY OF KOREA
UI/UX DESIGN -
DESIGN LAB
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