Staci Gant
Los Angeles
Summary
Compassionate and detail-oriented Mental Health Technician / Medical Assistant with hands-on experience supporting adults in structured residential and clinical environments. Skilled in behavioral intervention, crisis de-escalation, medication monitoring, and collaborating with clinicians during treatment planning. Strong background in patient services, insurance verification, and high-volume administrative support. Committed to maintaining safe, supportive environments while promoting client stability and independence.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Mental Health Technician /Residential Counselor
Victory Starts Now
Los Angeles
01.2025 - Current
- Monitored patient behavior and reported concerns to clinical staff.
- Assisted in daily living activities and personal hygiene for patients.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Collaborated with healthcare team to implement treatment plans effectively.
- Supervise and support 15 adult female residents in a structured re-entry and behavioral health program.
- Provide medication reminders and monitor compliance in accordance with program guidelines.
Admissions Representative
Martin Luther King Jr. Community Hospital
Los Angeles
04.2023 - 12.2025
- Managed patient intake, scheduling, and insurance verification for high-volume hospital environment
- Collected co-pays and ensured accuracy of patient records and documentation
- Provided professional customer service to patients, physicians, and staff
- Maintained strict HIPAA compliance and confidentiality standards
Transportation Security Officer
Department of Homeland Security
Los Angeles
03.2022 - 04.2023
- Screen passengers and luggage for prohibited items using advanced scanning technology.
- Conduct thorough security checks at checkpoints to ensure compliance with safety regulations.
- Monitor passenger behavior for signs of suspicious activity during travel procedures.
- Provide clear instructions to passengers regarding security protocols and procedures.
Education
Medical Assistant Diploma -
American Career College
Los Angeles, CA 08.2022 - 06.2023
View Park High School
Los Angeles, CASkills
- Behavioral Health Support & Monitoring
- Crisis Intervention & De-escalation
- Medication Reminders & Compliance
- Client Supervision (Residential Settings)
- Clinical Team Collaboration
- Case Documentation & Reporting
- Insurance Verification & Front Desk Operations
- HIPAA & Confidentiality Compliance
- Conflict Resolution
- Multitasking in High-Volume Environments
Timeline
Mental Health Technician /Residential Counselor
Victory Starts Now
01.2025 - Current
Admissions Representative
Martin Luther King Jr. Community Hospital
04.2023 - 12.2025
Medical Assistant Diploma -
American Career College
08.2022 - 06.2023
Transportation Security Officer
Department of Homeland Security
03.2022 - 04.2023
View Park High School