STACEY WINGER
Niagara Falls,ON
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Integral role of super user/administrator in which I schedule, book and organize virtual care appointments in the outpatient oncology department through Microsoft Teams. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
9
9
years of professional experience
Work History
CLERK/RECEPTIONIST
Niagara Health
11.2021 - Current
- Interact with customers by phone, email, or in-person to provide information.
- Provide quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintain filing system and organized customer documents for easy retrieval of information.
- Manage calendars and scheduled appointments to maintain smooth flow of operations.
- Review files, records and other documents to obtain information to respond to requests.
- Promptly receive and forward incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Prepare patient charts by gathering and organizing medical records ahead of appointments.
- Perform various administrative tasks by filing, copying and faxing documents.
- Prepare and processed patient referrals and transfer requests.
- Schedule patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Transcriptionist
Niagara Health
01.2020 - 11.2021
- Recorded information using word processing, dictation and transcription software and equipment.
- Maintained security and privacy of records to protect patients and providers.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Translated medical jargon into correct terminology.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Maintained 99% accuracy rate for spelling and content.
Medical Transcription Editor
AQuity Solutions
05.2015 - 11.2021
- Recorded information using word processing, dictation and transcription software and equipment.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Maintained 99% accuracy rate for spelling and content.
- Translated medical jargon into correct terminology.
Education
Medical Transcription, Editing And Documentation
CAREER STEP
05.2015
Skills
- Time Management
- Critical Thinking
- Judgment and Decision-Making
- Microsoft Windows and Office
- Organizational Skills
- Remote Conferencing
- Virtual Teams
- Accounting
- Statistics
Timeline
CLERK/RECEPTIONIST
Niagara Health
11.2021 - Current
Medical Transcriptionist
Niagara Health
01.2020 - 11.2021
Medical Transcription Editor
AQuity Solutions
05.2015 - 11.2021
Medical Transcription, Editing And Documentation
CAREER STEP
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