Stacey Williams
Nanaimo,Canada
Summary
Accomplished Senior Mortgage Underwriter and Team Leader with over 15 years of experience in mortgage underwriting, risk management, and broker relations across major Canadian lenders. Expertise in consistently surpassing performance targets while fostering strong broker partnerships and achieving high approval and funding ratios within a framework of sound risk management practices. Recognized for a collaborative leadership style that emphasizes coaching teams, driving operational efficiency, and contributing to organizational growth through deep product knowledge and client-focused service. Respected in the industry with multiple award nominations for excellence in underwriting, broker service, and leadership.
Overview
18
18
years of professional experience
Work History
Home financing lending manager
Scotia Bank
02.2021 - 09.2025
- As a full-commission underwriter supporting Scotiabank mortgage specialists I worked to ensure seamless deal flow, regulatory compliance, and high-quality submissions. My role demanded precision, speed, and strong relationship management to maintain trust and drive consistent funding outcomes.
Senior Mortgage Underwriter
Paradigm Quest
04.2007 - 02.2021
- Summary: Reach volume targets, while maintaining satisfactory risk levels pull through, turnaround times and overall Broker satisfaction; generate new business
- Successfully managed risk through effective underwriting assessment at approval stage and efficient management and oversight of document tracking team (reporting to Underwriter)
- Generated new business by successfully nurturing Broker Partner relationships through product/guideline training, including monthly sales calls; participation in Regional and National tradeshows and Broker events; and ensuring high levels of overall Broker satisfaction by providing excellent service levels
- Maximized profitability by achieving strong pull through ratios by way of Broker training; management of approval and document follow up; and application of problem solving skills, and product, guideline knowledge to overcome issues impeding funding
Sr. Mortgage Underwriter
Street Capital
05.2013 - 04.2014
- Summary: Reach volume targets, while maintaining satisfactory risk levels pull through, turnaround times and overall Broker satisfaction; generate new business
Team Leader/ Sr. Mortgage Underwriter
MCAP/ICICI
12.2012 - 05.2013
- Summary: Managed a team of 4 Underwriters responsible for higher approvals, coaching as well as escalations and complaints. Reach volume targets, while maintaining satisfactory risk levels, pull through, turnaround times and overall Broker satisfaction; generate new business
Education
Sub Mortgage Brokerage- Expired -
Sauder School of Business
Appraisal Assessment - undefined
Sauder school of business
Culinary Management
George Brown College
Timeline
Home financing lending manager
Scotia Bank
02.2021 - 09.2025
Sr. Mortgage Underwriter
Street Capital
05.2013 - 04.2014
Team Leader/ Sr. Mortgage Underwriter
MCAP/ICICI
12.2012 - 05.2013
Senior Mortgage Underwriter
Paradigm Quest
04.2007 - 02.2021
Appraisal Assessment - undefined
Sauder school of business
Culinary Management
George Brown College
Sub Mortgage Brokerage- Expired -
Sauder School of Business
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