Stacey Ulmer
Medicine Hat
Summary
Dynamic Store Manager with proven success at Loblaws Superstore, excelling in customer engagement and team leadership. Expert in inventory control and employee training, fostering a positive work environment. Recognized for resolving customer issues effectively, enhancing satisfaction, and driving operational efficiency. Committed to achieving excellence in fast-paced retail settings.
Knowledgeable Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
27
27
years of professional experience
Work History
Store Manager
Loblaws Superstore
08.2017 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
General Manager
Perkins Family Restaurant
06.1998 - 03.2017
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
Education
GED -
McCoy High School
Medicine Hat, AB01-2012
Skills
- Customer engagement
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Team leadership
- Outstanding communication skills
- Store merchandising
- Shift scheduling
- Employee training
Accomplishments
- Exceeded monthly store sales goals 16 months in a row.
- Supervised team of 284 staff members.
- Managed a store that exceeded company expectations in every category during the 2 quarter.
- Reduced employee turnover by 15 % by creating and implementing a no-cost incentive program.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Timeline
Store Manager
Loblaws Superstore
08.2017 - 05.2025
General Manager
Perkins Family Restaurant
06.1998 - 03.2017
GED -
McCoy High School
Similar Profiles
Daniel ColpittsDaniel Colpitts
Meat Clerk at Loblaws SuperstoreMeat Clerk at Loblaws Superstore
Alexander PostnikoffAlexander Postnikoff
Store Receiver at Loblaws SuperstoreStore Receiver at Loblaws Superstore
Mandy RobertsonMandy Robertson
Store Manager at Loblaws SuperstoreStore Manager at Loblaws Superstore
Ishan SinghIshan Singh
Cybersecurity Analyst at Auto-Star CompusystemsCybersecurity Analyst at Auto-Star Compusystems
Nicole CalderonNicole Calderon
Student Practical Nurse at Medicine Hat CollegeStudent Practical Nurse at Medicine Hat College