Stacey Stenger
Victoria,BC
Summary
Experienced store manager with a strong track record in optimizing operations, and ensuring exceptional customer service. Proficient in loss prevention strategies and skilled at analyzing data for improvement opportunities. Ready to apply leadership and retail expertise to excel as a Loss Prevention Manager, ensuring a secure environment for customers and employees.
Overview
26
26
years of professional experience
Work History
Store Manager
TJX Canada
05.2017 - Current
- Managed daily processes to enhance operational efficiencies and ensure the store's smooth functioning, while prioritizing the team development.
- Prioritize safety in the workplace by placing a strong emphasis on maintaining operational standards and enhancing the customer experience.
- District Champion for Damages, I focus on mitigating losses and safeguarding assets within your district. This extends to assisting the District Loss Prevention Manager (DLPM) in developing and implementing loss prevention training programs and processes.
- Extensive experience in staff management, including actively participating in recruitment, selection, and orientation processes, providing guidance and mentoring to team members, reviewing performance, and effectively communicating opportunities for improvement in loss prevention strategies.
- Display strong organizational abilities, adept interviewing techniques, effective coaching and counseling, strong interpersonal skills for conflict resolution, and thorough information gathering capabilities.
- Proficient in Loss Prevention, with a thorough understanding of the Company’s policies and practices, coupled with expertise in Store Operations controls and procedures.
Assistant Store Manager
TJX Canada
07.2016 - 05.2017
- Worked closely with the Store Manager to strategize sales growth and operational enhancements.
- Managed staff scheduling to optimize coverage during peak hours while controlling labor costs.
- Cultivated a supportive workplace environment by exemplifying leadership traits like integrity, teamwork, and communication.
- Directed recruitment, hiring, and training efforts to cultivate a proficient team.
- Performed routine audits on store procedures and performance, pinpointing areas for enhancement and executing improvement strategies.
General Manager
Mc Donalds Canada
05.1998 - 03.2016
- Successfully oversaw budget allocations, conducted employee evaluations, coordinated training sessions, managed scheduling, and negotiated contracts.
- Led a dynamic team of professionals, nurturing a collaborative work culture and fostering exceptional employee morale.
- Formulated and executed initiatives aimed at bolstering sales growth and enhancing profitability.
- Recipient of Store Manager of the Year 2014
Education
High School Diploma -
Claremont Secondary School
Victoria, BCSkills
Risk-Taking and Resilience
Results-Driven
Operational Efficiency
Building Relationships
Attention to Detail
Diversity Embracement
Timeline
Store Manager
TJX Canada
05.2017 - Current
Assistant Store Manager
TJX Canada
07.2016 - 05.2017
General Manager
Mc Donalds Canada
05.1998 - 03.2016
High School Diploma -
Claremont Secondary School
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