Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Stacey Sloan

Chesterville,ON

Summary

Driven professional with a robust background in customer service and cash handling, notably at Shoppers Drug Mart. Excelled in resolving customer complaints, Demonstrates exceptional organizational abilities and professionalism, underpinned by a strong work ethic and empathy towards client needs.

Overview

8
8
years of professional experience

Work History

Cashier

Mcmillans

Ran lotto and cash and served ice cream

Wait Staff Member

Fat Les
06.2023 - 01.2024
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Cashier

Tim Hortons
01.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

McDonald's
04.2021 - 01.2022

Worked in drive thru

House Cleaner

Amanda's Squeaky Clean
07.2020 - 03.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.

Customer Service Representative

Shoppers Drug Mart
07.2016 - 07.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Seaway District High School
Iroquois, ON

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Customer Relations
  • Organizational abilities
  • Professionalism and Courtesy
  • Cash handling expertise
  • Product restocking
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution

Languages

English

Timeline

Wait Staff Member

Fat Les
06.2023 - 01.2024

Cashier

Tim Hortons
01.2022 - 06.2023

Cashier

McDonald's
04.2021 - 01.2022

House Cleaner

Amanda's Squeaky Clean
07.2020 - 03.2021

Customer Service Representative

Shoppers Drug Mart
07.2016 - 07.2018

Cashier

Mcmillans

Seaway District High School
Stacey Sloan