STACEY SENGEREDO
Toronto,ON
Summary
Experienced Scrum Master & Project Coordinator with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Coordinator
Sterile Systems Hygienic Services Pvt Ltd Harare
01.2018 - 03.2018
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Assistant Project Management Administrator
Payments Canada
01.2019 - 06.2019
- Provide comprehensive administrative support to project managers and cross-functional project teams involved in the development, enhancement, and maintenance of national payment processing systems.
- Facilitate the coordination of project activities, including scheduling meetings, managing calendars, and organizing project documentation, to ensure efficient project execution and adherence to project timelines.
- Collaborate with internal stakeholders, including product development teams, IT departments, and regulatory compliance teams, to gather project requirements, assess risks, and align project objectives with organizational goals.
- Assist in the development and maintenance of project plans, work breakdown structures, and risk registers, ensuring project documentation is accurate, up-to-date, and accessible to project teams and stakeholders.
- Coordinate communication among project stakeholders, including internal teams, external vendors, and regulatory agencies, to facilitate collaboration and ensure project requirements are met in accordance with industry standards and regulations.
- Support the implementation of project management methodologies and tools, providing training and user support to promote adoption and proficiency among project teams.
Project Administrator-PMO
Aecon Group
07.2019 - 12.2019
- Supported project managers in the development and maintenance of project documentation, including project plans, work breakdown structures, and risk registers.
- Assisted in resource allocation and tracking, ensuring project teams have the necessary resources to complete tasks effectively and on schedule.
- Coordinated project meetings and workshops, including agenda preparation, meeting minutes, and action item follow-up, to facilitate productive discussions and decision-making.
- Maintained project-related databases and systems, ensuring accurate and up-to-date information is available to project teams and stakeholders.
- Contributed to process improvement initiatives by identifying inefficiencies and proposing solutions to enhance project delivery and team productivity.
Project Coordinator
Scotiabank
01.2020 - 12.2020
- Contributed to achieving the PMO team's mandate. Central advocate for the organization's sustainment of best practices in project management, frameworks, and related vendor operational playbooks.
- Managed approvals, acceptance, and sign-offs for assigned projects. Ensured strategies and plans are in place to effectively manage any IT and operations change.
- Delivered business-critical operational projects.
- Fostered highly effective working relationships with stakeholders at all levels, keeping them informed on the progress of projects, financials, and organizational impact.
Project Coordinator
Delmar Logistics
01.2021 - 06.2021
- Coordinated end-to-end logistics operations for multimodal transportation projects, ensuring timely delivery of goods and materials to destinations worldwide.
- Liaised with clients, carriers, and vendors to gather project requirements, negotiate contracts, and develop comprehensive project plans tailored to each client's specific needs.
- Managed project budgets and expenses, tracking costs and variances to ensure projects are delivered within financial constraints while maintaining profitability.
- Oversaw the scheduling and coordination of transportation activities, including route planning, cargo loading, and customs clearance, to optimize efficiency and minimize transit times.
- Utilized project management tools and systems to track project progress, monitor key performance indicators, and generate reports for stakeholders, providing visibility into project status and performance.
- Collaborated with cross-functional teams, including operations, procurement, and customer service, to address project issues and mitigate risks, ensuring seamless project execution and customer satisfaction.
- Conducted post-project reviews and lessons learned sessions to identify areas for improvement and implement process enhancements, driving continuous improvement and operational excellence within the organization.
Scrum Master
Zurich Insurance
02.2022 - 04.2023
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
Scrum Master
Rogers Communications
08.2023 - 02.2024
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Education
Bachelor of Science - Health And Society
McMaster University
Hamilton, ONSkills
- Agile methodologies (Scrum, Kanban)
- Team leadership and mentoring
- Stakeholder management
- Project planning and scheduling
- Risk management
- Communication and collaboration
- Problem-solving and decision-making
- Adaptability and flexibility
- Tools: Jira, Confluence, Trello, Microsoft Project
- Resource Allocation
- Workflow Analysis
Languages
English
Native or Bilingual
Shona
Native or Bilingual
Portuguese
Native or Bilingual
Certification
Certified ScrumMaster (CSM) - Udemy
ITL
Certified Project Coordinator (CPC) - Udemy
Six Sigma Green Belt
Timeline
Scrum Master
Rogers Communications
08.2023 - 02.2024
Scrum Master
Zurich Insurance
02.2022 - 04.2023
Project Coordinator
Delmar Logistics
01.2021 - 06.2021
Project Coordinator
Scotiabank
01.2020 - 12.2020
Project Administrator-PMO
Aecon Group
07.2019 - 12.2019
Assistant Project Management Administrator
Payments Canada
01.2019 - 06.2019
Project Coordinator
Sterile Systems Hygienic Services Pvt Ltd Harare
01.2018 - 03.2018
Bachelor of Science - Health And Society
McMaster University
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