Dedicated and adaptable professional with a proactive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Business Analyst
SIS
03.2008 - Current
Participated in PowerSchool Implementation team for rollout planning, working with TDSB and PowerSchool staff.
Collaborated regularly with PowerSchool Project team
Update Senior managers on project progress, daily tasks and OnSIS
Supported implementation of PowerTeacher Pro with Senior Manager
Log incidences with PowerSchool and work with their Support Team to resolve
Collaborate with Level Data, SIS and Planning on missing rules and the requirements for new rules
Developed questions to assess business procedures during the PowerSchool initiative
Coordinated SIS Project Team by consulting with leads and distributing work
Coached SIS Project Team Leads in what testing needed to, provided scenarios for testing
Generated testing log documentation
Collaborated with SIS Project Team in documentation development
Analalzed gaps during the Business Process Review and determined priorty and next steps
Mapped out customizations by gathering requirements, mocking up the screen, explaining and working with developer and testing
Conducted daily standup meetings in absence of manager
Reviewed and assigned Service Requests and Incidences
Work alongside Business Intelligence Database Specialist on eReg data integration in PowerSchool
Outline criteria necessary for data analyst responsibilities
Collaborated with BI specialists to establish reporting requirements
Contributed to selection panels for SIS team lead and business analyst roles
Coordinate and attend stakeholder, Central Department, and Focus Group meetings
Mapped timelines using MS Project tools
Document project timelines, meetings, and issues on SharePoint
Coordinate testing initiatives with clients like Ricoh, Permission Click and Level Data
Managed Ricoh implementation for attendance system
Implement plans to mitigate recurring data issues
Report test issues to Project Manager and external companies
Collaborated effectively with various professionals to resolve OnSIS/PowerSchool issues
Collaborate with SIS to align with Ministry OnSIS deadlines
Investigate and analyze Errors and Warnings in PowerSchooland OnSIS
Support OnSIS team effectively
Collaborated with Staff Allocation team to manage OnSIS Staff details
Engaged in regular compliance and focus group sessions
Member of SIS Powerschool Customer Advisory Board
Work closely with the Mobile Web Design team in enhancement requests, testing and change requests
SIS SUPPORT SPECIALIST
OnSIS PROJECT
09.2006 - 03.2008
Testing issues in the Trillium OnSIS application and OnSIS application
Document issues for further investigation using Snag It
Working closely with schools to correct Enrolment, Achievement and Scheduling issues and help them understand what OnSIS entails and how to correct/avoid issues that create OnSIS problems
Work closely with the Business Analysts, Programmer, Support Co-Coordinators and Project Manager in resolving and understanding the OnSIS/Trillium Business rules and how they operate to resolve issues
Investigate and analyze Errors and Warnings in Trillium and OnSIS
Liase with the Planning Department in tracking the schools, investigating errors and keeping a status of what stage the schools are at
Liase with the OnSIS Staff for Problem Solving, Suggestions and an understanding of the OnSIS Application and School business rules
Create Snapshots and XML’s in Trillium OnSIS; upload the XML’s to the Ministry and Signoff schools
Open and Modify XML’s if the need exists
Maintain Excel spreadsheets to keep track of the 90 Secondary schools that I am in charge of plus the Adult Learning Centres, Night Schools and Summer Schools
Use an Access Tracker to view status of the schools
Provide a daily briefing of status and issues
Use Excel Spreadsheets to view errors and educator leave/withdrawal lists
Provide support and assistance to other OnSIS Team Members
Delegate work to other members on the SIS Support Team
Liase with other Boards across Ontario to investigate students and educators being claimed by one than one board
Liase with SAP staff to investigate and correct Educator errors
Operate MS Access to clean enrolment errors
Actively involved in providing ideas and suggestions to the OnSIS teamwork plan, timelines and process
Actively use the OEN Website to verify Student Data and walk schools through updating the OEN Website
Education
DIPLOMA IN BUSINESS STUDIES - Computer, Business, Communication
Durham College
01.2000
COMPUTER STUDIES -
Centennial College
01.2000
Skills
Data Mapping
Operational Reporting
Workflow Analysis
Data Analysis
Strategic Planning
Project Management
Time Management
Complex Problem-Solving
Contact
(905) 706-7805
Employeenumber
055305
Staffdevelopmentandtraining
How to Gather and Document User Requirements
InteGREAT software training
Awakening the Leader Parts 1 and 2
Customer Service Skills for Help Desk Customers
Quality Troubleshooting Techniques
True Colours Part 1 and 2
Managing to Influence People in an IT Environment
Affiliations
Member of the King City Figure Skating Club where I serve as the Test Chair
Timeline
Business Analyst
SIS
03.2008 - Current
SIS SUPPORT SPECIALIST
OnSIS PROJECT
09.2006 - 03.2008
DIPLOMA IN BUSINESS STUDIES - Computer, Business, Communication
Durham College
COMPUTER STUDIES -
Centennial College
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