Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stacey Moddy

Burlington

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Seasonal Sales Associate

Dynamite Clothing
11.2024 - 01.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Monitored fitting room area, assisted customers with sizes, and kept space tidy and organized

Sales Lead Keyholder

Aldo Accessories
09.2022 - 09.2023
  • Opened and closed the store, handled cash, counted registers, prepped daily cash deposits, and completed sales reports and paperwork.
  • Led daily operations and ensured smooth store functioning during shifts.
  • Assisted customers with styling suggestions and maintained organization across the sales floor.
  • Received, signed and unpacked inventory shipments; restocked and merchandised the sales floor.
  • Trained new employees and delegated tasks to support team productivity during peak hours.
  • Maintained company visual standards and store presentation.
  • Handling customer complaints calmly.
  • Following store policies and procedures.

Sales Associate/Cashier

Zara Clothing
07.2021 - 09.2022
  • Operated cash register and POS system to process cash, gift card and credit card payments accurately.
  • Issued receipts, provided change, and processed refunds for damaged merchandise.
  • Delivered high-level customer service through active listening and product knowledge.
  • Assisted customers in finding products, answering questions, and offering advice on promotions.
  • Trained new team members in cash register operation, stock procedures, and customer service
  • Learned the roles of other departments to provide coverage and keep store operations running smoothly.
  • Folded and organized merchandise to maintain a neat and appealing sales floor.
  • Assisted in running stock and restocking shelves to ensure product availability.
  • Took initiative in problem-solving and supporting team members during busy periods, always prioritizing store goals and customer satisfaction.

Food and Beverage Cashier

Tim Hortons
10.2019 - 08.2021
  • Delivered fast, friendly and accurate service to a high volume of customers daily.
  • Operated POS system efficiently, processing cash, debit, and credit transactions with precision
  • Maintained in a clean, safe and organized work environment in both the front and back of the store.
  • Assisted in inventory by restocking supplies and notified management of shortages.
  • Followed health and safety guidelines thoroughly to ensure a safe workplace for staff and customers.
  • Prepared and served coffee and beverages according to company standards.
  • Took customers orders accurately and efficiently.


Education

Office Administration General (online)

Fanshawe College of Applied Arts And Technology
London, ON

High School Diploma -

Burlington Central High School
Burlington, ON
06-2022

Skills

  • Customer Service Excellence
  • Cash Handling and POS Operation
  • Order Taking and Processing
  • Food and Beverage Preparation
  • Time Management
  • Team Collaboration
  • Attention to Detail
  • Multitasking in a Fast-Paced Environment
  • Team Leadership
  • Maintained Cleanliness and Sanitation Standards

Languages

English
Native or Bilingual

Timeline

Seasonal Sales Associate

Dynamite Clothing
11.2024 - 01.2025

Sales Lead Keyholder

Aldo Accessories
09.2022 - 09.2023

Sales Associate/Cashier

Zara Clothing
07.2021 - 09.2022

Food and Beverage Cashier

Tim Hortons
10.2019 - 08.2021

Office Administration General (online)

Fanshawe College of Applied Arts And Technology

High School Diploma -

Burlington Central High School

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Stacey Moddy