Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stacey Lampe

Sault Ste. Marie,ON

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable and reliable support specialist and completely organized in an efficient timely manner. Multi-tasking collaborator well-known for creating positive workplace culture and well structured office. Methodical and detail-oriented team player with expertise in function. Offering these skills and strong work ethic.

Overview

30
30
years of professional experience

Work History

Customer Sales Expert/Care Advocate

TTEC
09.2022 - Current
  • Duties include inbound and outbound calls, managing cases and accounts, selling product and problem solving and troubleshooting issues.

Parish Secretary

St Gerard Majella Church
04.2018 - 06.2022
  • Duties include accounts payable and receivable, office management, keeping of parish register and database, producing weekly bulletin, scheduling and organizing, government remittances, payroll, human resources, customer service and reception
  • Added second church, St Jerome Church to help out and created manual for both churches to help next secretaries when hired.

Owner/Operator

InSPAration Float Centre
02.2018 - 05.2022
  • Duties include hiring, accounting, office management, government remittances, receivables and payables and developer of procedure and protocols
  • InSPAration Float Centre (my husband and I) won many awards for our business in time open
  • (Sold company).

Office Manager

DYC Properties
06.2017 - 02.2018
  • Hired to reorganize the office and manage all aspects from bookkeeping, accounting, payroll, human resources and customer service
  • Opened my own business, after cleaning up all, setting up a manual for the company and hiring a new office administrator for the position.

Financial Service Rep

Community First Credit Union
05.2005 - 06.2017
  • Duties: as of 2012 Financial Service Representative investing, mortgages, loans, and Lines of credit, counseling members on budgets and finances
  • Duties previous 2012: Teller Bay and Trunk, Headteller Trunk, Greeter, FSAC Bay, FSAC Trunk, FSC Bay, Dealer, FSR Bay and Trunk, Administration-Data Clerk 1, branch champion for conversion, and on many special assignments.

Supervised Access Worker

Children's Aid Society
09.2002 - 01.2004
  • Duties: manage visitations as per court rulings and legislation, document interactions including reports for court and affidavits, protect the children while providing a safe opportunity for family relations, provide support and guidance to parents and children for appropriate behaviour, operate under the powers of the Child and Family Services Act.

Office Administration

Arxx Building Products
02.2001 - 08.2001
  • Duties: data collections and entry, data base use, general accounting, ship and receiving, organized and administrated training sessions and bookings for all aspects of course

Teacher for Autistic Children

The Behavioural Institute
10.2000 - 01.2001
  • Duties: managed caseload, facilitated and implemented developmental programs for autistic children, counseled parents for continual education

Dietary Aid

Van Daele Manor
06.1994 - 08.1997
  • Duties: dietary aid supplying food and settings for the elderly nursing home patients, preparation of the food, kitchen cleaning, maintenance, patient care and counseling.

Education

Bachelor of Arts - Psychology

Lakehead University
Thunder Bay, ON
04.2000

Other Education

Skills

  • Accounting (payable and receivable, payroll, government filing, office organization, creating manuals for jobs, sales, customer service, streamlining work for efficiency and time management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Clear oral/written communication
  • Payroll Processing
  • Bookkeeping
  • Document Management
  • Account Reconciliation

Languages

English
Native or Bilingual

Timeline

Customer Sales Expert/Care Advocate

TTEC
09.2022 - Current

Parish Secretary

St Gerard Majella Church
04.2018 - 06.2022

Owner/Operator

InSPAration Float Centre
02.2018 - 05.2022

Office Manager

DYC Properties
06.2017 - 02.2018

Financial Service Rep

Community First Credit Union
05.2005 - 06.2017

Supervised Access Worker

Children's Aid Society
09.2002 - 01.2004

Office Administration

Arxx Building Products
02.2001 - 08.2001

Teacher for Autistic Children

The Behavioural Institute
10.2000 - 01.2001

Dietary Aid

Van Daele Manor
06.1994 - 08.1997

Bachelor of Arts - Psychology

Lakehead University

Other Education

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Stacey Lampe