STACEY JOHNSON
Moncton,NB
Summary
An energetic mother of two with a good work ethic. Confident, focused, and organized approach to the business environment. Sets and meets objectives by taking the initiative and utilizing strong problem-solving skills. Excellent communication, and presentation skills. Well versed in all aspects of Microsoft Office programs.
Overview
37
37
years of professional experience
Work History
Lead Medical Receptionist and Level 2 Phlebotomist
Grifols Plasma Donation
08.2022 - Current
- - Responsible for daily registration of donors, booking of appointments (including scheduling, rescheduling, and reminders) all filing and accuracy of donor’s information, both personal and medical. All compensation payments daily to donors.
- - Medical screening for eligibility to donate, including taking client vitals, and blood testing, as well as all relevant charting and paperwork involved.
- - Level 2 Phlebotomist duties, including setting up and tearing down of donation machines and all required sanitation and testing prior to client donation. This also includes the drawing of client's blood for plasma separation and monitoring all clients during this process.
Medication Administration and Resident Care
Manoir Notre Dame
01.2020 - 06.2022
- - Responsible for daily general care of patients, daily patient reporting, charting, and transfers. Daily responsibilities also include, dispensing of medications, ordering of medications, handling of incoming new medications, and ensuring accuracy surrounding the dispensing of medications to all seniors on all levels within the facility.
- Additional duties included, providing tours to relatives who were considering The Manoir Notre Dame as a home for their loved one, communicating with family members of current residents, and ensuring that all questions, or concerns were addressed in a timely manner with the utmost accuracy and professionalism.
Resident Care Supervisor
McNair Manor Senior Living
09.2017 - 01.2020
- - Responsible for daily general care of patients, daily patient reporting, charting, and transfers. Daily responsibilities also include, dispensing of medications, ordering of medications, handling of incoming new medications, and ensuring accuracy surrounding the dispensing of medications to all seniors on all levels within the facility.
- As the resident care supervisor, my responsibilities included, but were not limited to, overseeing the evening shift staff, ensuring that all employees under my direction follow policies and procedures laid out by the management team, resolving scheduling issues, complete oversight of medication dispensing, and handling all general housekeeping duties that the building requires.
- Additional duties included, providing tours to relatives who were considering Mcnair Manor as a home for their loved one, communicating with family members of current residents, and ensuring that all questions, or concerns were addressed in a timely manner with the utmost accuracy.
Resident Attendant
The Briarlea Serenity Senior Living
11.2016 - 10.2017
- - Responsible for daily general care of patients, daily patient reporting, charting, and transfers. Daily responsibilities also include, dispensing of medications, ordering of medications, handling of incoming new medications, and ensuring accuracy surrounding the dispensing of medications to all seniors on all levels within the facility.
Personal Support Worker
Peoples Park Tower
10.2015 - 11.2016
- - Responsible for daily general care of patients, daily patient reporting, charting, and transfers. Also responsible for several other duties, including but not limited to, accompanying residents to health care appointments off site, delivery of meals, etc.
Fraud Solutions Agent
Aditya Birla Minacs
01.2007 - 01.2015
- - Handling inbound contacts regarding fraudulent activity on customer’s credit cards and providing clients with solutions, suggestions, and peace of mind in times of financial distress.
- - Placing of outbound contacts, detecting and resolving fraudulent activity on both personal and business credit cards and providing exceptional customer service, and solutions to high level fraud victims.
- - Responsible for the mentoring, instruction, and training of new hire agents in the department.
RNA
Loch Lomond Villa Nursing Home
01.1996 - 01.2001
- Responsible for daily care of patients, dispensing of medication, daily patient reporting, charting, and transfers.
RNA
St. Joseph’s Hospital
01.1990 - 01.1991
- Responsible for daily care of patients, dispensing of medication, daily patient reporting, charting, and transfers.
RNA
Salvation Army Nursing Home
01.1989 - 01.1990
- Responsible for daily care of patients, dispensing medication, daily patient reporting, charting, and transfers.
Education
Phlebotomy course -
NBCC Saint John
Saint John, NB01.2002
Pharmacology course -
Loch Lomond Villa Nursing Home
Saint John, NB01.1998
RNA certification -
NBCC Moncton
Moncton, NB01.1988
High School -
Riverview High School
Moncton, NB01.1982
Skills
- Front desk operations
- Office administration
- Donor scheduling
- Medication administration
- Medication organization
- Donor retention
Languages
English
Native or Bilingual
Timeline
Lead Medical Receptionist and Level 2 Phlebotomist
Grifols Plasma Donation
08.2022 - Current
Medication Administration and Resident Care
Manoir Notre Dame
01.2020 - 06.2022
Resident Care Supervisor
McNair Manor Senior Living
09.2017 - 01.2020
Resident Attendant
The Briarlea Serenity Senior Living
11.2016 - 10.2017
Personal Support Worker
Peoples Park Tower
10.2015 - 11.2016
Fraud Solutions Agent
Aditya Birla Minacs
01.2007 - 01.2015
RNA
Loch Lomond Villa Nursing Home
01.1996 - 01.2001
RNA
St. Joseph’s Hospital
01.1990 - 01.1991
RNA
Salvation Army Nursing Home
01.1989 - 01.1990
Phlebotomy course -
NBCC Saint John
Pharmacology course -
Loch Lomond Villa Nursing Home
RNA certification -
NBCC Moncton
High School -
Riverview High School
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