Stacey Gray
Squaw Valley
Summary
As a seasoned Digital Team Lead at Walmart, I excelled in enhancing team performance and customer satisfaction through expert coaching, mentoring, and strict adherence to safety and quality standards. My ability to foster employee engagement and master conflict resolution drove significant improvements, showcasing my dedication to excellence and effective team supervision.
Overview
4
4
years of professional experience
Work History
Digital Team Lead
Walmart
06.2024 - Current
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Digital Team Associate
Walmart
08.2022 - 05.2024
Digital Team Associate
Walmart
01.2021 - 06.2022
Server Assistant
Bear Mountain Pizza
08.2020 - 01.2021
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Greeted customers warmly to provide exceptional customer service.
Education
High School Diploma -
Kings Canyon Online
Dunlap, CA06.2020
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Employee evaluation
- Regulatory compliance
- Relationship building
- Task delegation
- Employee engagement
- Teamwork and collaboration
- Team supervision
Timeline
Digital Team Lead
Walmart
06.2024 - Current
Digital Team Associate
Walmart
08.2022 - 05.2024
Digital Team Associate
Walmart
01.2021 - 06.2022
Server Assistant
Bear Mountain Pizza
08.2020 - 01.2021
High School Diploma -
Kings Canyon Online
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Candice Brantley FNP-CCandice Brantley FNP-C
Nurse Practitioner at Savage Serenity MedspaNurse Practitioner at Savage Serenity Medspa