Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

STACEY FORDE

Toronto,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships, detail-oriented team player with outstanding organizational and time management skills allows increased business results and profitability.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Wheelchair Assistant

PrimeFlight Aviation Inc.
07.2024 - Current
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Maintained a clean and organized work environment, ensuring wheelchairs were properly stored and sanitized between uses.
  • Transported over 300 passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
  • Fostered trust among patients by consistently arriving on time for scheduled pick-ups and drop-offs of wheelchair-bound individuals.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.

Caregiver/Nanny

Stephanie Christou
02.2022 - 07.2023
  • 1 Yr Old & 8 Mo Old
  • Socialized children during playdates
  • Attended Music/Art classes / Library & local community centers
  • Facilitated naptime and prepared meals
  • Maintained and organized and tidy play area
  • Fulfilled diaper changing schedule
  • Assisted in potty training
  • Encourage early learning with educational books & activities

Caregiver/Nanny

John Charles
01.2021 - 02.2022
  • 2 Year Old
  • Supported Meal Prep/Feeding/Bathing
  • Encouraged Routine Bedtime
  • Organized Play Area
  • Daily Diaper Change
  • Arts and Crafts and D.I.Y Projects
  • Assisted with Administering Medical Procedures
  • Maintained Kitchen Cleanliness and Garbage Disposal

Caregiver/Nanny

Zehra Shah
03.2017 - 06.2019
  • 4 Yr Old
  • Prepared meals
  • Facilitated Physical Activities
  • Maintained Medical Responsibilities

Security Guard

Rogers Centre
02.2010 - 03.2015
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations safely.
  • Deescalated potentially volatile situations through effective conflict resolution techniques.

Education

Certification of Aesthetics - Aesthetics

George Brown College
Toronto, ON
09.2010

Security License - Protection, Security And Investigation

Ontario Private Security
Toronto, ON
01.2010

Skills

  • Disciplinary Enforcement
  • Schedule Management
  • Behavior Management Techniques
  • Social Integration
  • Superior Communication Skills
  • Strategic Sales Knowledge
  • Schedule Creation
  • Transfer skills
  • Disability Awareness

Languages

English
Native or Bilingual

Certification

  • Smart Serve Certification - July 2013
  • Standard First Aid and CPR AED - September 2023
  • Security Licence, Ontario Private Security - 2010

Timeline

Wheelchair Assistant

PrimeFlight Aviation Inc.
07.2024 - Current

Caregiver/Nanny

Stephanie Christou
02.2022 - 07.2023

Caregiver/Nanny

John Charles
01.2021 - 02.2022

Caregiver/Nanny

Zehra Shah
03.2017 - 06.2019

Security Guard

Rogers Centre
02.2010 - 03.2015

Certification of Aesthetics - Aesthetics

George Brown College

Security License - Protection, Security And Investigation

Ontario Private Security

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STACEY FORDE