STACEY CHAVEZ
Grover Beach
Summary
- TOP-PERFORMING DIRECTOR OF LOGISTICS Distribution Supervisor
- Fleet Manager
- Supply Chain Manager
- Transportation Coordinator Logistics Management
- Route Optimization
- Freight Management
- Supply Chain Optimization Optimized Delivery
- Streamlined Processes
- Increased Efficiency
- Improved Profitability
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Skilled Dispatch Supervisor with relevant experience in coordinating and overseeing daily operations of dispatch teams. Possess strong leadership capabilities, a knack for problem-solving, and the ability to maintain effective communication lines between departments. Past roles have demonstrated success in improving efficiency, reducing errors, and enhancing overall team performance.
Overview
19
19
years of professional experience
Work History
Dispatch Supervisor
Thompson and Harvey Transportation
05.2023 - Current
- Dispatch drivers daily, give clear direction to specific deliveries.
- Coordinate with customers delivery windows and specifics about certain deliveries.
- Coordinate with managers of different racks, procedures, times, to get drivers carded.
- Dealt with issues efficiently and effectively that arose during transit times with the drivers.
- Scheduled daily operations for the drivers in a 24 hour period, including preloads, jet loads, oil loads and gas & diesel loads.
- Scheduled training for new hires, made sure they had ample time to learn pump jobs, how to back up a T&T, run the tablet and samsara software, help them get carded, and were safety conscious drivers before signing them off.
- Implemented SOPs for the dispatch office.
- Supervised quarterly randoms and made sure completed.
- Dealt with scheduling oil shipments from Calif. To Nevada and Arizona.
- Booking rooms for drivers if they needed to stay overnight to complete their job.
- Monitored ELDs for compliance of drivers adding correct loading, breaks and lunches in system.
- Scheduled trucks for routine maintenance.
- Checked to confirm we were compliant with the DOT, OSHA, MSHA and FMCSA procedures.
Operations/Logistics Manager
RC Brokers Inc.
01.2012 - 12.2022
- Company Overview: Operations/Logistics Management sub-division of Veg Fresh Farms
- Propelled the company from a $1.2M company in sales in 2012 to a $5M company in 2014.
- Developed the carrier base from 100 to 600 and the customer base during tenure.
- Spearheaded operations of the in-house transportation company and the brokerage division.
- Mentored, evaluated, and helped set goals for the employees to optimize performance.
- Championed high-profile accounts like Taylor Farms, Delta Produce, Giumarra, BJ Brothers Produce, Veg Fresh Farms, and Safeway.
- Saved the transportation department money by negotiating rates and contracts for customers and carriers while monitoring the transportation and produce markets.
- Dealt with issues efficiently and effectively that arose during transit times with the carriers.
- Negotiated contracts, broker-to-broker contracts, and logistics carrier contracts.
- Processed claims for the carriers and the customers as situations arose, from dealing with the insurance companies to getting the claims settled.
- Operations/Logistics Management sub-division of Veg Fresh Farms
Account Manager
Kool Logistics/ProAct
01.2008 - 12.2011
- Company Overview: Logistics Management
- Grew the company by 8% through developing new procedures, standards, and protocols.
- Set up the Kool Logistics transportation company, which was in-house for Proact.
- Orchestrated the day-to-day operations of an in-house transportation company.
- Supervised employees, and scheduled daily operations, on-call, and time off.
- Ensured proper hiring practices were followed including coaching, mentoring, employee evaluations, and performance management tactics which included annual performance reviews.
- Developed superior customer service focusing on key customers' daily, routes management for full truck loads, coordinated LTL shipments in CA and across the US.
- Maximized full utilization of equipment and executed procurement of over-the-road vehicles.
- Negotiated rates and contracts for carriers and customers and monitored the current market conditions in the logistics industry as well as in the produce industry.
- Oversaw and monitored the FMCSA regulations to ensure carrier compliance.
- Tracked shipments daily and ensured on-time deliveries to the customer.
- Conducted troubleshooting problems as they developed during loading and transit time.
- Built and maintained carrier, shipper, and customer relationships to assist the company in building a stronger vendor base with sales to outside customers as well as existing customers.
- Logistics Management
Transportation Manager
Albert's Organics
01.2006 - 12.2008
- Achieved 99% on-time arrival for each individual distribution facility.
- Orchestrated inventory control for 3 distribution centers and purchased commodities.
- Prepared passings for the Distribution Centers' commodities when ordered and shipped.
- Oversaw 6 transportation distribution warehouses and managed common carriers.
- Built loads and routing carriers for efficient delivery of products ensuring success.
- Troubleshot problems efficiently during the loading and transit times of commodities.
- Negotiated contracts with carriers to secure low cost rates for the company.
- Initiated a Motor Carrier and Broker contract to protect the company from any fraud.
- Secured and maintained relations with carriers, shippers, coolers, and growers.
Education
Bachelor of Science - Business Administration & Logistics
Columbia Junior College, Modesto Jr College, Stanislaus University
Skills
- Word
- Excel
- Access
- Office professional 2000
- Windows Office XP
- Spreadsheets
- Powerpoint
- MS applications
- Famous
- Itrade
- WMS
- TMS systems
- Driver dispatching
- Route optimization
- Delivery scheduling
- Regulatory compliance
- SOP implementation
- ELD monitoring
- Employee training
- Problem resolution
- Customer service
- Contract negotiation
- Performance management
- Inventory control
Timeline
Dispatch Supervisor
Thompson and Harvey Transportation
05.2023 - Current
Operations/Logistics Manager
RC Brokers Inc.
01.2012 - 12.2022
Account Manager
Kool Logistics/ProAct
01.2008 - 12.2011
Transportation Manager
Albert's Organics
01.2006 - 12.2008
Bachelor of Science - Business Administration & Logistics
Columbia Junior College, Modesto Jr College, Stanislaus University