Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stacey Bycroft (Romero)

El Dorado Hills,CA

Summary


Professional business analyst with 13 years of experience with focus on delivering valuable insights and solutions. Known for driving project success through effective communication and strategic planning. Strong emphasis on team collaboration and adaptability to meet evolving business needs, showcasing analytical and problem-solving skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Principal Business Analyst

Blue Shield of California
11.2021 - Current
  • -Lead business analysis for key projects, ensuring alignment with organizational goals, including implementation of health care reform from end to end .
  • Created user acceptance test plans, validating the functionality of new systems prior to deployment.
  • Developed key performance indicators, allowing for ongoing monitoring of business operations and progress towards goals.
  • Collaborated with cross-functional teams to drive successful implementation of new software systems. Most recently moving our system of record to a cloud based platform.
  • Assessed potential risks associated with proposed projects, ensuring appropriate mitigation strategies were in place before commencement.
  • - Collaborate with cross-functional teams to identify and address business needs.
  • - Implement process improvements to enhance operational efficiency.
  • Provided valuable input into strategic planning initiatives based on historical performance metrics and projected market trends.

Lead Business Analyst

Blue Shield of California
06.2018 - Current
  • - Manage a team of business analysts, providing guidance and support.
  • - Conduct data analysis to inform strategic decision-making.
  • - Develop and maintain documentation for business processes.
  • Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
  • Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
  • Increased team productivity through effective communication, collaboration, and resource management strategies.
  • Implemented process improvements that resulted in significant time savings for various departments across the organization.
  • Contributed to the establishment of standard operating procedures for business analysis processes, resulting in more effective and efficient project delivery.

Senior Business Analyst

Blue Shield of California
08.2015 - Current
  • - Analyze business requirements and translate them into technical specifications.
  • - Work closely with stakeholders to gather and validate requirements.
  • - Support the implementation of new systems and processes.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.

Operations Supervisor

Blue Shield of California
06.2012 - Current
  • - Supervise daily operations to ensure smooth functioning.
  • - Monitor performance metrics and implement corrective actions as needed.
  • - Train and mentor team members to enhance their skills and performance.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.

Beauty Leader

SiJCP - JCPenney
08.2007 - 06.2011
  • - Led the beauty department, driving sales and customer satisfaction.
  • - Managed inventory and ensured product availability.
  • - Trained and supervised staff to deliver exceptional customer service.

Assistant Store Manager

Starbucks
04.2001 - 01.2007
  • - Assisted in managing store operations, including staffing and scheduling.
  • - Maintained high standards of customer service and store cleanliness.
  • - Supported inventory management and ordering processes.

Education

High School Diploma -

Nevada Union
Grass Valley, CA
06-2001

Skills

  • - Business Analysis
  • - Process Improvement
  • - Data Analysis
  • - Team Management
  • - Stakeholder Collaboration
  • - Operations Supervision
  • Business process improvement
  • User acceptance testing
  • Software development life cycle
  • Requirements analysis
  • Gap analysis
  • Tableau expertise
  • Process mapping
  • Cross-functional team leadership

Certification

Lean Six Sigma

Six Sigma Yellow Belt

S2X leadership training


Timeline

Principal Business Analyst

Blue Shield of California
11.2021 - Current

Lead Business Analyst

Blue Shield of California
06.2018 - Current

Senior Business Analyst

Blue Shield of California
08.2015 - Current

Operations Supervisor

Blue Shield of California
06.2012 - Current

Beauty Leader

SiJCP - JCPenney
08.2007 - 06.2011

Assistant Store Manager

Starbucks
04.2001 - 01.2007

High School Diploma -

Nevada Union

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Stacey Bycroft (Romero)