Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stacey Burgess

Sacramento

Summary

Dynamic General Manager with a proven track record at Banana Republic, excelling in budget planning and strategic sales. Skilled in workforce development and contract negotiation, I fostered a high-performing team culture, enhancing employee satisfaction and driving profitability through innovative sales strategies. Committed to cultivating strong client relationships for sustained success.

Overview

23
23
years of professional experience

Work History

General Manager

Banana Republic
08.2021 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Store Manager

Lucky Brand Jeans
05.2009 - 08.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Arden B
10.2005 - 05.2009
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Sephora USA
06.2002 - 10.2005

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  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Associate of Arts - Business

San Joaquin Delta College
Stockton, CA

Skills

  • Budget Planning Expertise
  • Strategic Sales Planning
  • Workforce Development
  • Contract Negotiation Expertise

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Managed a store that exceeded company expectations in every category year over year.
  • Exceeded monthly store sales goals 16 months in a row.
  • Increased sales by 11% by coaching department managers on new merchandising standards.

Timeline

General Manager

Banana Republic
08.2021 - Current

Store Manager

Lucky Brand Jeans
05.2009 - 08.2021

Store Manager

Arden B
10.2005 - 05.2009

Assistant Store Manager

Sephora USA
06.2002 - 10.2005

Associate of Arts - Business

San Joaquin Delta College
Stacey Burgess