Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath And Body Works, Limited Brands
09.2020 - 06.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Style Advisor
Justice Tween Brands
10.2019 - 03.2020
Proposed accessories to complete outfits and complement clothing choices.
Accepted and processed customer payments.
Merchandised store inventory in seasonal and brand displays.
Selected clothes that flattered individual body types and capitalized on current trends.
Customer Service Representative
Dorval Transportation Inc.
01.2016 - 07.2019
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.